Donation Attendant Store - Alverser
About The Position
The Donation Attendant contributes to Goodwill’s mission by assisting customers with donated goods and ensuring donations are presorted in a timely, accurate, and safe manner. The role involves greeting donors, helping unload donations carefully, sorting and labeling items by category, and loading trailers safely and efficiently. The attendant also maintains a clean and organized work area, protects company assets, follows department procedures and safety rules, communicates donation-area or customer concerns to a supervisor, and represents Goodwill professionally when interacting with the public. This position has no supervisory responsibilities. The associate may have access to confidential information and must follow Goodwill’s privacy and security procedures. A criminal background check is required. Evening and/or weekend availability may be required as business needs dictate.
Requirements
- No previous experience is required.
- A criminal background check must be passed successfully.
- Ability to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.
- Availability to work evenings and/or weekends as business needs dictate.
Nice To Haves
- High school diploma or GED preferred.
- A combination of education and work experience may be considered.
Responsibilities
- Provide prompt, efficient, and courteous service to internal and external customers.
- Greet donors promptly and assist them with unloading donations while taking care not to damage their vehicles.
- Presort donations accurately by category and label them accordingly.
- Load trailers safely, efficiently, and accurately.
- Maintain a clean and organized work environment to support safety for associates and customers.
- Protect company assets and immediately report known or suspected security or theft concerns.
- Follow department policies, procedures, and safety rules.
- Communicate directly and consistently with the supervisor about donation-area and customer problems.
- Maintain a positive public image by following Goodwill’s dress code and personal hygiene standards.
- Use sound judgment when interacting with customers and making decisions that benefit customers and Goodwill.
- Follow procedures for protecting confidential information and privacy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
