Donation Attendant Store

Goodwill Of Central And Coastal Virginia • Virginia Beach, VA

4d

About The Position

The Donation Attendant contributes to Goodwill’s mission by assisting customers with donated goods and ensuring donations are pre-sorted in a timely, accurate, and safe manner. The role involves greeting donors, helping unload donations from vehicles, sorting and labeling items, and loading trailers while maintaining a clean and safe work area. The associate must follow department procedures and safety rules, protect company assets and confidential information, communicate with the supervisor, and provide courteous service to customers. No previous experience is required. A high school diploma or GED is preferred, though a combination of education and work experience may be considered. The position requires passing a criminal background check; driving and professional certifications are not required. The associate must be available to work Sundays and evenings and/or weekends as business needs dictate.

Requirements

• No previous experience required.
• High school diploma or GED preferred; a combination of education and work experience may be considered.
• Must successfully pass a criminal background check.
• Must be able to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.
• Must be available to work Sundays and evenings and/or weekends as business needs dictate.
• Must follow Goodwill safety rules and policies.
• Must follow applicable procedures for protecting confidential information.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Provide prompt, efficient, and courteous service to internal and external customers.
• Greet donors promptly and assist them with unloading donations from their vehicles, taking care not to damage the vehicles.
• Presort donations by category and label them accurately.
• Load trailers safely, efficiently, and accurately.
• Maintain a clean, organized, and safe work area for associates and customers.
• Protect company assets and promptly report known or suspected security or theft concerns.
• Follow department policies, procedures, and Goodwill safety rules.
• Communicate consistently with the supervisor about problems in the donation area and with customers.
• Maintain the public image of Goodwill by following the dress code and personal hygiene standards.
• Use sound judgment when assisting customers and making decisions that benefit customers and Goodwill.
• Follow Goodwill privacy and security procedures when handling confidential information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED