Donation Attendant Store
About The Position
The Donation Attendant contributes to Goodwill’s mission by assisting customers with donated goods and promptly, accurately, and safely presorting donations. The role involves greeting donors, helping unload donations from vehicles with care, sorting and labeling donations, and loading trailers. The associate maintains a clean, organized, and safe work area; protects company assets; follows department policies and procedures; communicates issues to a supervisor; and provides courteous customer service while representing Goodwill professionally. No previous experience is required. A high school diploma or GED is preferred, though a combination of education and work experience may be considered. The role requires passing a criminal background check. The associate does not have supervisory responsibilities and is not required to drive as part of the job. The associate must be available to work Saturdays and Sundays, as well as evenings when business needs dictate.
Requirements
- No previous experience required.
- Must successfully pass a criminal background check.
- Must be available to work Saturdays and Sundays; evening availability may also be required as business needs dictate.
- Must be able to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.
- Must follow Goodwill safety rules and regulations.
- Must be familiar with Goodwill’s privacy policy and follow procedures for protecting confidential information.
Nice To Haves
- High school diploma or GED preferred; a combination of education and work experience may be considered.
Responsibilities
- Provide prompt, efficient, and courteous service to internal and external customers.
- Greet donors promptly and assist them with unloading donations from their vehicles, taking care not to damage the vehicles.
- Presort donations by category and label them accurately.
- Load trailers safely, efficiently, and accurately.
- Maintain a clean and organized work environment to keep the area safe for associates and customers.
- Protect company assets and immediately report known or suspected security or theft problems.
- Follow department policies and procedures.
- Communicate consistently with the supervisor about problems involving the donation area or customers.
- Maintain Goodwill’s dress code and personal hygiene standards.
- Use sound judgment when interacting with customers and making decisions that positively affect customers and Goodwill.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
