Dog Kennel Attendant

Digs Dog CareValparaiso, IN
Onsite

About The Position

Kennel Techs are the quiet backbone of the Ruff Luxury overnight experience — ensuring every boarding dog feels safe, comfortable, and cared for from check-in to check-out. This role requires a calm and attentive presence, genuine love for animals, and a commitment to the cleanliness and hospitality standards that set Ruff Luxury apart. Kennel Techs work closely with Pack Leaders and supervisors to make sure every pup's stay feels less like a kennel and more like a home away from home.

Requirements

  • Knowledge of basic dog behaviors and body language
  • Familiarity with kennel operations and animal care
  • Strong communication skills (written and verbal)
  • Ability to handle animals safely and confidently, including large/giant breed dogs
  • Strong attention to detail
  • Ability to follow directly closely (written and verbal)
  • Strong ability to work independently and as part of a team
  • Ability to remain calm and level-headed with a pleasant demeanor
  • Physically able to lift up to 40 lbs., bend, and stand or walk for long periods
  • Comfortable working indoors and outdoors with dogs of all sizes and temperaments
  • Available for flexible scheduling, including holidays and weekends

Nice To Haves

  • Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties.
  • Set an example for attendance standards by consistently and reliably showing up to work on time and ready to go.
  • Demonstrates an exceptional attention to detail and can communicate effectively with peers and supervisors.
  • Expresses interest in taking on new responsibilities and takes the initiative to learn new skills.
  • Upholds the Code of Conduct and positively contributes to team culture and teamwork.

Responsibilities

  • Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques
  • Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
  • Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free
  • Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals
  • Follow all feeding, medication, and allergy protocols for every animal in care
  • Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
  • Assist with lobby customer relations, ensuring pet parents feel informed and at ease
  • May assist with grooming tasks (bathing, brushing, drying) upon completing the required training sign-off
  • Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Ruff Luxury
  • Work respectfully with teammates and maintain a positive, professional attitude at all times

Benefits

  • Dental and vision benefits
  • 401(k) with up to 4% company match
  • Medical benefits
  • DigIn Shared Ownership Program
  • Discounted DayPlay
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