Dog Playroom Attendant

Good Clean Dog•Brentwood, MO

12d

About The Position

Good Clean Dog is launching a new concept in pet grooming intended to provide a high-quality experience for clients and employees. The company is led by industry experts with over 30 years of collective experience in grooming and pet services. The Dog Playroom Attendant, referred to in the posting as a Retriever, is a versatile team member who helps keep daily operations running smoothly. The role includes welcoming clients, checking dogs in and out, supervising dogs during open play, assisting grooming staff, and helping keep the facility clean and welcoming. The position calls for an energetic, outgoing, detail-oriented person who enjoys working with people and dogs and can adapt to a fast-paced environment. Safety, customer service, and support for the team are central to the role.

Requirements

Enthusiastic, outgoing, and customer-focused personality.
Love of dogs and comfort handling them in group settings.
Ability to safely handle dogs of all sizes and temperaments.
Commitment to the core value of “Make Their Day.”
Excellent communication and people skills, with a friendly and professional demeanor.
Strong attention to detail and willingness to go above and beyond for clients.
Reliability, punctuality, and adaptability to shifting daily priorities.
Adherence to the dress code, including wearing a uniform.
Physical ability to lift 50+ lbs, stand for extended periods, bend, lift, and complete facility cleaning tasks.

Nice To Haves

Prior pet care, daycare, or customer service experience is preferred but not required; training is provided.

Responsibilities

Greet clients and handle check-in and check-out procedures warmly, enthusiastically, and professionally.
Safely retrieve and return dogs to and from customer vehicles in the Carside Fetch lane while maintaining high standards of safety and customer service.
Monitor and interact with dogs during open play to ensure safety and positive socialization.
Provide excellent customer service and strive to exceed client expectations.
Support Groomicians and Groom Techs as needed, including retrieving dogs for appointments and assisting with preparation work.
Maintain a clean, safe, and sanitary facility, including playrooms, kennels, and client areas.
Perform general facility chores such as laundry, restocking, and disinfecting equipment.
Communicate observations, needs, or concerns about dogs to team members and leadership.
Contribute to team projects and support ongoing improvements to business operations.