Dog Daycare Front Desk / Pet Care Receptionist
The Wags Club•Los Angeles, CA
•$19 - $21•Onsite
About The Position
The Wags Club is an established cage-free dog daycare and boarding facility serving Santa Monica and West Los Angeles. They are looking for a friendly, organized professional to join their front desk team. This role is crucial as the information handled at the front desk impacts operations throughout the facility. The ideal candidate will have experience in pet care environments and a genuine understanding of the bond between pet parents and their animals.
Requirements
- Experience in dog daycare, boarding, veterinary care, grooming, pet retail, or another animal-care environment
- Warm and confident with clients
- Extremely detail-oriented
- Comfortable in a busy environment
- Self-motivated
- Resourceful and willing to solve problems
- Reliable and punctual
- Comfortable with dogs of every breed and size
- Able to communicate clearly with both clients and coworkers
Responsibilities
- Greet pet parents and their dogs by name
- Handle daily check-ins and check-outs
- Make sure feeding, medication, and special-care instructions are communicated accurately
- Answer client questions about their dogs and our services
- Manage reservations and client information
- Process payments
- Explain daycare, boarding, and grooming options to new clients
- Communicate continuously with our pet-care team
- Help identify missing or conflicting information before it causes a problem
- Keep the lobby and front desk organized
- Assist with dog photos and occasional social media updates
Benefits
- Medical, dental, and vision insurance after probation
- Complimentary daycare or boarding for your own dog
- Year-round employment
- Opportunity to grow within The Wags Club
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
