Document Warehouse File Clerk 3:30 pm to Midnight

SPS North America•Santa Ana, CA

About The Position

The Document Warehouse File Clerk works in a hands-on document production warehouse, handling financial documents for storage and retrieval. Tasks include unpacking banker boxes, preparing documents for scanning or on-site filing, staging files for on-site or off-site storage, and locating and retrieving documents. The work is repetitive and production-oriented, with daily goals and deadlines. The role requires confidentiality, compliance with client security and device policies, and a corporate casual dress code. The schedule is Monday through Friday, 3:30 p.m. to midnight, with overtime offered on weekends only. Travel is not required.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of work experience relevant to a document production warehouse environment.
  • Basic proficiency in MS Word, MS Excel, and MS Outlook.
  • Basic math skills.
  • Ability to work independently in a fast-paced environment and perform repetitive tasks.
  • Ability to read handwritten file numbers and letters.
  • Ability to learn on the job and adapt quickly to client needs.
  • Strong organization, attention to detail, problem-solving, and communication skills.
  • Ability to prioritize work, balance multiple projects and deadlines, and meet production requirements.
  • Customer service skills and ability to work both independently and with a team.
  • Excellent attendance.
  • Ability to lift, push, or pull document boxes weighing up to 50 pounds.
  • Ability to climb ladders and work in small places at times.
  • Fine and gross motor skills sufficient to grasp, lift, carry, or otherwise move packages on a standard wheeled cart with an approximate 50-pound load capacity.
  • Ability to walk, bend, kneel, stand, and/or sit for extended periods.

Nice To Haves

  • Background in filing, warehouse or fulfillment work, or a related area.

Responsibilities

  • Process high volumes of financial documents for storage or retrieval.
  • Unload banker boxes of documents and prepare documents for scanning or on-site filing.
  • Work independently to meet or exceed daily production expectations.
  • Read handwritten file numbers and letters.
  • Use problem-solving skills to determine where files and documents should be placed.
  • Perform basic computer data entry and research as needed.
  • Maintain complete confidentiality and follow SPS and client security restrictions.
  • Comply with SPS and client device policies, including the prohibition of cell phones, digital cameras, and other imaging devices on the work floor.
  • Follow the corporate casual dress code.
  • Perform other duties and tasks as assigned.

Benefits

  • Career growth opportunities.
  • Learning and development opportunities.
  • Employee recognition programs.
  • Paid time off; full-time employees receive a minimum of 80 hours per calendar year, with amounts potentially increasing based on tenure and/or assigned account.
  • Employee and client referral bonuses.
  • Medical, dental, and vision benefits.
  • Health care flexible spending account, dependent care flexible spending account, and health savings account.
  • Commuter transit and parking pre-tax plans.
  • Supplemental life insurance and life insurance.
  • Accident insurance, critical illness insurance, and hospital indemnity.
  • Legal program and identity theft protection.
  • Pet discounts and pet insurance.
  • Group home and auto insurance.
  • Employee assistance program.
  • Short-term disability.
  • Education discounts.
  • 401(k) with matching.
  • Entertainment discounts.
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