About The Position

The Document Warehouse File Clerk works in a document production warehouse, unpacking boxes of files and documents, preparing materials for scanning or filing, staging them for on-site or off-site storage, and locating and retrieving documents. The role involves hands-on, repetitive work processing high volumes of financial documents while meeting production goals and deadlines. The clerk works independently as well as with a team, maintains confidentiality and follows SPS and client security and device policies, and performs other assigned tasks. The stated schedule is Monday through Friday, 3:30 p.m. to midnight, with overtime offered. The posting says this is not part-time.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of work experience relevant to a document production warehouse environment.
  • Basic proficiency in Microsoft Word, Microsoft Excel, and Microsoft Outlook.
  • Basic math skills and ability to read handwritten file numbers and letters.
  • Ability to work independently in a fast-paced environment and perform repetitive tasks.
  • Strong organization and attention to detail.
  • Problem-solving skills and ability to adapt quickly to client needs.
  • Ability to prioritize work and balance multiple projects and deadlines.
  • Ability to meet deadlines and production requirements.
  • Excellent attendance, communication, and customer service skills.
  • Ability to work well with others in team situations.

Nice To Haves

  • Background in filing, warehouse or fulfillment work, or a related field.

Responsibilities

  • Process high volumes of financial documents for storage or retrieval.
  • Unload banker boxes of documents and prepare documents for scanning or on-site filing.
  • Stage files and documents for on-site or off-site storage.
  • Locate and retrieve documents.
  • Work independently to meet or exceed daily production expectations.
  • Read handwritten file numbers and letters, and determine where files or documents need to go.
  • Perform basic data entry and research using a computer as needed.
  • Maintain complete confidentiality and follow SPS and client security restrictions.
  • Comply with SPS and client device policies, including the prohibition of cell phones, digital cameras, and other imaging devices on the work floor.
  • Comply with the corporate casual dress code.
  • Perform other duties and tasks as assigned.

Benefits

  • Career growth opportunities.
  • Learning and development opportunities.
  • Employee recognition programs.
  • Paid time off; full-time employees receive a minimum of 80 hours per calendar year, with amounts potentially increasing based on tenure or assigned account.
  • Employee and client referral bonuses are available to current employees.
  • Medical, dental, and vision coverage.
  • Health care and dependent care flexible spending accounts, and a health savings account.
  • Commuter transit and parking pre-tax plans.
  • Supplemental life insurance, life insurance, accident insurance, critical illness insurance, hospital indemnity, and short-term disability.
  • Legal program and identity theft protection.
  • Pet discounts and pet insurance.
  • Group home and auto insurance.
  • Employee assistance program.
  • Education discounts and entertainment discounts.
  • 401(k) with matching.
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