Mortgage Document Clerk 5:30 pm to 2:00 am

SPS North America • Santa Ana, CA

3d

About The Position

The Mortgage Document Clerk works in a document production warehouse, processing financial documents for storage or retrieval. Tasks include unpacking banker boxes, preparing documents for scanning or on-site filing, staging files for on-site or off-site storage, and locating and retrieving documents. The role is hands-on and involves repetitive work, independent production goals, and meeting deadlines. A background in filing, warehouse, fulfillment, or related work is helpful.

The scheduled shift is Monday through Friday, 5:30 p.m. to 2:00 a.m. Overtime is offered on weekends only. The position is not part-time. Travel is not required.

Requirements

• High school diploma or equivalent.
• At least one year of work experience relevant to a document production warehouse environment.
• Basic proficiency in MS Word, MS Excel, and MS Outlook.
• Basic math skills.
• Ability to work independently in a fast-paced environment and also work well with others in team situations.
• Ability to read handwritten file numbers and letters.
• Organized and detail-oriented, with the ability to prioritize work and balance multiple projects and deadlines.
• Good problem-solving skills and the ability to operate efficiently in a fast-paced environment.
• Ability to learn and adapt to client needs through on-the-job training.
• Customer service, verbal, written communication, and teamwork skills.
• Ability to meet deadlines and production requirements; excellent attendance.
• Ability to perform repetitive tasks.
• Ability to lift, push, or pull document boxes weighing up to 50 pounds.
• Ability to climb ladders and work in small places when needed.
• Fine and/or gross motor skills to grasp, lift, carry, or otherwise move packages on a standard wheeled cart with an approximately 50-pound load capacity.
• Ability to walk, bend, kneel, stand, and/or sit for extended periods.

Nice To Haves

• Background in filing, warehouse, fulfillment, or related work.

Responsibilities

• Process high volumes of financial documents for storage or retrieval, including unloading banker boxes and preparing documents for scanning or on-site filing.
• Work independently to meet or exceed daily production expectations.
• Read handwritten file numbers and letters.
• Use problem-solving skills to determine where files and documents should go.
• Perform basic computer data entry and research as needed.
• Maintain complete confidentiality and follow SPS/client security restrictions.
• Comply with SPS/client device policies, including restrictions on cell phones, digital cameras, and other imaging devices on the work floor.
• Follow the corporate casual dress code.
• Perform other duties and tasks as assigned.

Benefits

• Career growth opportunities and the opportunity to learn or use a variety of skills.
• Learning and development opportunities.
• Employee recognition programs.
• Paid time off; full-time employees receive a minimum of 80 hours per calendar year, with amounts potentially increasing based on tenure and/or assigned account.
• Employee and client referral bonuses are available to current employees.
• Medical, dental, and vision plans.
• Health care and dependent care flexible spending accounts (HCFSA and DCFSA), and a health savings account (HSA).
• Commuter transit and parking pre-tax plans.
• Supplemental life insurance, life insurance, accident insurance, critical illness insurance, hospital indemnity, and short-term disability.
• Legal program and identity theft protection.
• Pet discounts and pet insurance.
• Group home and auto insurance.
• Employee assistance program (EAP).
• Education discounts.
• 401(k) with matching.
• Entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED