Document Warehouse File Clerk 3A Morning Shift

SPS North America•Santa Ana, CA

About The Position

The Document Warehouse File Clerk works in a document production warehouse, unpacking boxes of files and documents and preparing them for on-site or off-site storage, scanning, or retrieval. The work is hands-on and repetitive, with an emphasis on meeting deadlines and production goals. The clerk processes high volumes of financial documents, reads handwritten file identifiers, and uses basic computer skills for data entry and research. The role requires maintaining confidentiality and complying with SPS/client security, device, and dress-code policies. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. Overtime is offered on weekends only; the posting states this is not part-time. Travel is not required. The expected pay is $18.15 per hour, with the final offer dependent on skills, experience, location, and other job-related factors.

Requirements

  • High school diploma or equivalent.
  • At least one year of work experience relevant to a document production warehouse environment.
  • Basic proficiency in MS Word, MS Excel, and MS Outlook.
  • Basic math skills.
  • Ability to read handwritten file numbers and letters.
  • Ability to work independently in a fast-paced environment and also work well with others in team situations.
  • Organization and attention to detail.
  • Ability to perform repetitive tasks and adapt quickly to client needs.
  • Customer service and verbal and written communication skills.
  • Ability to meet deadlines and production requirements, prioritize multiple projects, and maintain excellent attendance.
  • Problem-solving skills and ability to operate efficiently in a fast-paced environment.
  • Ability to learn through on-the-job training.
  • Ability to lift, push, or pull boxes weighing up to 50 pounds; climb ladders; work in small spaces; move packages on a standard wheeled cart; and walk, bend, kneel, stand, or sit for extended periods.

Nice To Haves

  • Background in filing, warehouse or fulfillment work, or a related field.

Responsibilities

  • Process high volumes of financial documents for storage or retrieval.
  • Unload banker boxes of documents and prepare documents for scanning or on-site filing.
  • Work independently to meet or exceed daily production expectations.
  • Read handwritten file numbers and letters.
  • Use problem-solving skills to determine where files or documents should go.
  • Perform basic computer data entry and research as needed.
  • Maintain complete confidentiality and follow SPS/client security restrictions.
  • Follow SPS/client device policies, including restrictions on cell phones, digital cameras, and other imaging devices on the work floor.
  • Comply with the corporate casual dress code.
  • Perform other duties and tasks as assigned.

Benefits

  • Career growth opportunities.
  • Learning and development opportunities.
  • Employee recognition programs.
  • Paid time off: full-time employees receive a minimum of 80 hours per calendar year; amounts may increase based on tenure or assigned account.
  • Employee and client referral bonuses are available to current employees.
  • Medical, dental, and vision coverage.
  • Health care and dependent care flexible spending accounts and health savings account.
  • Commuter transit and parking pre-tax plans.
  • Supplemental life insurance, life insurance, accident insurance, critical illness insurance, hospital indemnity, and short-term disability.
  • Legal program and identity theft protection.
  • Pet discounts and pet insurance.
  • Group home and auto insurance.
  • Employee assistance program.
  • Education discounts and entertainment discounts.
  • 401(k) with matching.
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