Document Production Specialist

ERG • Morrisville, NC

21d • $44,000 - $55,000

About The Position

ERG is a research and consulting firm serving federal, state, and commercial clients. The Document Production Specialist produces, formats, and quality-controls client deliverables and proposals in a fast-paced consulting environment. The role ensures technical reports, proposals, presentations, resumes, and other business-critical documents meet client requirements, corporate branding standards, accessibility regulations, and submission deadlines. The position requires strong attention to detail, advanced Microsoft Word skills, and the ability to manage multiple projects under tight deadlines.

Candidates selected for consideration must successfully complete a practical document production skills assessment. The assessment evaluates advanced Microsoft Word formatting, attention to detail, the ability to follow complex formatting instructions, and quality control under deadline conditions. Successful completion is required for employment consideration.

Requirements

• At least 3 to 5 years of hands-on experience in document production, proposal production, or technical document support.
• Advanced proficiency in Microsoft Office 365, particularly Microsoft Word.
• Strong organizational, time-management, and problem-solving skills.
• Exceptional attention to detail and commitment to quality.
• Ability to manage multiple priorities in a deadline-driven environment.
• Strong verbal and written communication skills.
• Successful completion of a practical document production skills assessment as part of the hiring process.

Nice To Haves

• Background supporting environmental, engineering, scientific, professional services, or government contracting organizations.
• Familiarity with federal procurement processes and proposal development.
• Working knowledge of Microsoft Excel and PowerPoint.
• Ability to create, edit, bookmark, and remediate PDFs using Adobe Acrobat.
• Working knowledge of Section 508 accessibility compliance and document remediation.
• Hands-on experience with PDF fillable forms.
• Comfort using SharePoint, Microsoft Teams, proposal content libraries, and document management systems.

Responsibilities

• Format and produce proposals, technical reports, work plans, resumes, fillable forms, presentations, and marketing materials.
• Apply and maintain style guides, branding standards, and formatting requirements.
• Develop and manage complex Microsoft Word documents, including styles, templates, automatic numbering, tables of contents, cross-references, headers and footers, section breaks, and callout boxes.
• Create, import, and update complex tables, charts, figures, and organizational graphics.
• Maintain version control and document integrity throughout the production lifecycle.
• Assemble final deliverables and submission packages under tight deadlines.
• Develop and remediate documents to meet Section 508 accessibility requirements.
• Perform quality control reviews for formatting consistency, accessibility, branding compliance, and document completeness.
• Validate tables of contents, hyperlinks, bookmarks, tables, and figures.
• Ensure deliverables comply with client and regulatory requirements.
• Manage multiple assignments while meeting competing deadlines.
• Coordinate with proposal teams, editors, and technical staff.
• Maintain organized electronic files, document libraries, and archived project materials.
• Recommend process improvements and production efficiencies.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Long-term disability insurance
• Educational benefits
• Flexible spending accounts (FSAs)
• 401(k) plan
• Profit sharing
• Employee Assistance Program (EAP)
• 11–20 paid vacation days per year
• 10 paid holidays per year
• 56 hours or more of sick leave per year, based on the state of work; prorated for part-time employees

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed