Document Imaging Specialist II

Glacier Bancorp, Inc. • Reno, NV

3d • Onsite

About The Position

The Document Imaging Specialist II assists the Lending Department with imaging and scanning loan documents, tracking collateral insurance and title policies, and organizing the file room. The role ensures documentation is complete and accurate, uploads and indexes records in Synergy Capture and nCino DocMan as applicable, and moves documentation between platforms as needed. It also supports reviews of HMDA and CRA source documentation, conducts secondary reviews of scanned files, and maintains collateral tracking information in Jack Henry and nCino.

The position is onsite in a climate-controlled shared work area with moderate noise. It involves routine computer and office-equipment use, regular attendance, and may require extended hours or offsite travel when requested. The role requires handling confidential information, following applicable company policies and laws, and performing other duties assigned by a supervisor.

Requirements

• High school diploma or equivalent.
• Ability to work in a professional and confidential manner.
• Excellent customer service skills.
• Excellent organizational and time-management skills, including the ability to multitask.
• Strong investigative and analytical skills and attention to detail.
• Good knowledge of basic office equipment.
• Basic computer skills and working knowledge of Word, Excel, and Adobe Acrobat.
• Ability to perform job functions independently or with limited supervision and work effectively independently or as part of a team.
• Ability to read and follow written and oral instructions and communicate information clearly.
• Ability to handle multiple, simultaneous, and changing priorities, deadlines, and requirements for accuracy and quality.
• Ability to exercise discretion with confidential matters.
• Ability to routinely work indoors in a climate-controlled shared work area with moderate noise.
• Ability to sit, use hands for repetitive motions, talk, and hear frequently; and occasionally stand, walk, lift, or reach.
• Ability to operate routine office equipment, including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
• Ability to work at a computer for an average of 6–8 hours per day when necessary.
• Ability to work extended hours or travel offsite when required or requested by management.
• Ability to climb and descend stairs in an emergency.
• Ability to perform light work, including exerting up to 25 pounds occasionally and/or up to 10 pounds frequently.
• Close visual acuity for preparing and analyzing data, transcribing, viewing computer terminals, reading, and visual inspection.

Nice To Haves

• Banking experience preferred.

Responsibilities

• Ensure all documentation is complete and accurate.
• Upload and index documentation into Synergy Capture and nCino DocMan, as applicable.
• Move documentation between software platforms as required.
• Assist with periodic reviews for HMDA and CRA source documentation.
• Perform secondary reviews of scanned files.
• Track, scan, and file collateral insurance documentation.
• Track title insurance, obtain receipt and approval by the account officer, and scan and file documentation.
• Update Collateral Tracking status weekly in Jack Henry and nCino, as applicable.
• Maintain file room organization.
• Assist with file retrieval for loan examinations.
• Comply with company policies and procedures and applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control requirements.
• Perform other duties as assigned by the supervisor.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Health savings account option
• Employee Assistance Program
• Health rewards program
• Retirement savings plan, including 401(k) and profit-sharing plans
• Short- and long-term disability benefits
• Education and training benefits
• Discounts on banking products and services
• Paid Time Off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED