DMV Title Clerk - Holman - Raleigh

Holman•Raleigh, NC

5d•$20 - $22•Onsite

About The Position

Holman is seeking a Title Clerk to join their team in Raleigh, NC. The Title Clerk will be responsible for understanding all aspects of a dealership's accounting office, with expertise in state and local laws regarding vehicle registration and titling, as well as knowledge of out-of-state jurisdictions. This role also involves handling on-site cash receipts, balancing daily cash deposits, assisting with invoice approval, determining proper account classification, approving disbursements, maintaining accounts receivable, preparing journal entries, and scanning documents. The position requires detailed analysis, checking for proper authorization, accurate reconciliations, and a general understanding of general ledger accounts. Key responsibilities include processing in-state and out-of-state car deals, managing check requests for payoffs, processing licensing in CVR, submitting titling paperwork to third parties, accurately signing off on titles, issuing DMV refund checks, reviewing contract documents for compliance, troubleshooting title-related issues (e.g., odometer discrepancies, power of attorney), reconciling account schedules, preparing journal entries, and performing other duties as assigned to ensure optimal service levels, including ad-hoc accounting projects. The role also involves contributing to a team-focused, values-based service culture and professionally handling customer inquiries via various communication channels.

Requirements

Minimum of 1 year of titling experience required.
Dealership experience highly preferred.
Reliable, punctual and dependable attendance.
Ability to prioritize and adhere to regulatory and internal deadlines.
Ability to use Excel and MS Office.
Excellent communication and customer relations skills.
Strong verbal and written communication skills.
Good analytical and problem solving skills.
Good organizational skills and time management.

Responsibilities

Having a general understanding of all aspects of the accounting office in a dealership.
Expertise of laws and regulations related to registering and titling a vehicle in the state and jurisdiction that the dealership is located, as well as knowledge of out of state jurisdictions.
Handling on site cash receipts and balancing daily cash deposits.
Assisting in verifying invoice approval, determining proper account classification and approval of disbursements, accounts receivable maintenance, and preparing journal entries.
Scanning documents for processing.
Attentive, detailed analysis, checking for proper authorization, the ability to complete accurate reconciliations and general understanding of the general ledger accounts.
Process car deals both in and out of state, including breaking down deal jackets, submitting check requests for payoffs, processing licensing in CVR, submitting titling paperwork to out of state third parties for processing, signing off on titles accurately, issuing DMV refund checks, and other related tasks.
Review contract documents for proper compliance with regulations and per Holman policy.
Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc.
Reconcile appropriate account schedules.
Prepare journal entries.
Perform other duties as assigned or requested to assure optimum service levels, including ad-hoc accounting projects.
Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company.
Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer-focused manner.

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays
Bereavement
Jury Duty
Paid pregnancy and parental leave
Supplemental paid military leave
Paid sick leave (in geographic areas with statutory paid sick leave for part-time and temporary employees)