DME Technician - Milton

Agrace • Milton, WI

2d • Onsite

About The Position

The DME Technician transports and processes durable medical equipment (DME). The role includes delivering and picking up equipment from patient homes and facilities across the assigned service area; cleaning, maintaining, and storing equipment; and monitoring warehouse stock and supplies. The position is based in Milton, Wisconsin, is full-time at 1.0 FTE (40 hours per week), and works a day shift Monday through Friday from 8:30 a.m. to 5:00 p.m. It includes a weekend rotation every sixth weekend and a holiday rotation once per year, as well as on-call responsibilities. Driving is required, and the employee may work at various Agrace locations.

Agrace is a nonprofit hospice and palliative care provider serving southern Wisconsin. The organization describes its work as supporting meaningful, patient-centered care and fostering a culture of belonging, fairness, and respectful, individualized care.

Requirements

• High school diploma or GED.
• Valid driver’s license, auto insurance, and access to a reliable vehicle.
• Beginner Microsoft Office Suite skills.
• Ability to work effectively and cooperatively with others.
• Ability to use industry-specific software.
• Ability to communicate effectively verbally and in writing.
• Ability to be flexible in time and tasks to meet organizational needs.
• Ability to maintain confidentiality regarding patients, families, caregivers, staff, donors, and organizational intellectual property.
• Ability to work at various Agrace locations.
• Ability to use proper body mechanics and standard precautions.
• Ability to participate in the DME program weekend rotation and on-call responsibilities.

Responsibilities

• Complete timely equipment deliveries and pickups and route assignments according to time benchmarks and service excellence standards.
• Move, assemble, and disassemble DME in accordance with regulatory requirements, safety standards, and internal policies, procedures, and protocols.
• Train equipment users in safe operation, use, and storage.
• Keep the assigned vehicle in working order, maintained, and stocked.
• Participate in the DME weekend rotation and on-call responsibilities.
• Clean returned equipment according to regulatory requirements, safety standards, and internal policies, procedures, and protocols.
• Perform equipment repair, calibration, and preventive maintenance.
• Recommend replacement of damaged items.
• Monitor warehouse stock and supplies and request additional items and supplies as appropriate.
• Assist with the annual physical-count audit.

Benefits

• Competitive pay with mileage reimbursement.
• Health, dental, and vision insurance for employees hired for 28 or more hours per week (0.7 FTE or higher).
• Retirement plans with employer matching.
• Generous paid time off (PTO) and paid holiday time off.
• Comprehensive onboarding, mentorship, and career development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED