DJJ OPERATIONS COORDINATOR - 80081011

State of Florida•Port Saint Lucie, FL

10d•Onsite

About The Position

The DJJ Operations Coordinator conducts evaluations and work simplification for secure detention centers, providing technical assistance and developing guidelines and processes to help centers operate efficiently and effectively. The work may include analysis. The coordinator reviews forms, reports, and other documents; consults with users and personnel; observes work on-site; trains employees on new forms, procedures, reports, or equipment; recommends improvements; and monitors compliance with program operations, policies, and procedures. The position also provides consultative services, coordinates surveys and staff and youth focus groups, collects youth surveys, and responds to inquiries from parents, guardians, and other stakeholders. The coordinator supports and evaluates statewide detention initiatives, including behavior management, trauma-informed care, life skills, and gender-responsive programming. The role assists with reviews of policies, practices, and curricula, provides operational guidance to support standardized implementation across detention centers, promotes safe and supportive environments for youth, and develops staff education curriculum for use with youth in detention. The position conducts four site visits per quarter at each assigned center, operational assessments, and reviews to assess compliance with department standards and identify strengths and deficiencies. It recommends corrective actions and continuous-improvement strategies and completes quarterly report cards using observations, assessments, and program data. The coordinator participates as a peer reviewer in Bureau of Monitoring and Quality Improvement reviews and may need to maintain specified response and first-aid certifications. Other related duties may be assigned.

Requirements

Valid driver’s license.
Bachelor’s degree in criminal justice or a related field and two years of professional experience, or an equivalent combination of education and experience, such as four years of related experience.
Ability to use Microsoft Office software.
Knowledge of the Juvenile Justice Information System (JJIS).
Ability to communicate effectively verbally and in writing.
Knowledge of detention center operations, policies, and procedures.
Ability to use logic and analysis to identify strengths and weaknesses of different approaches.
Ability to travel and understand and follow agency travel policies.

Nice To Haves

Investigative skills and the ability to research, investigate, and uncover details to solve operational problems.
Experience monitoring ongoing projects, workflows, or regulatory compliance.
Background conducting formal program reviews or evaluations.
Ability to analyze data sets and translate findings into actionable recommendations.
Knowledge of JJIS.
Two or more years of experience in juvenile justice.
Instructor Techniques training.
Right Interactions Instructor certification.
No prior discipline within the last two years.

Responsibilities

Evaluate and simplify secure detention center operations, including analyzing processes and developing guidelines.
Review forms, reports, and documents; consult with users and personnel to identify problems, improvements, and compliance issues.
Conduct interviews and on-site observations to determine work performed and operational needs.
Train employees in the use of new forms, reports, procedures, or equipment.
Provide technical assistance and consultative services, recommend changes, and monitor compliance with policies and procedures.
Coordinate surveys and conduct staff and youth focus groups to evaluate program implementation and identify needed changes; collect youth surveys.
Respond to inquiries from parents, guardians, and other stakeholders.
Coordinate and/or present at meetings and workshops.
Implement and evaluate statewide detention initiatives related to behavior management, trauma-informed care, life skills, gender-responsive programming, and other detention-specific programs.
Assist in reviewing policies, practices, and curricula, and provide guidance to support standardized implementation across detention centers.
Develop and implement education curriculum for staff to use with youth in detention.
Conduct four site visits per quarter at each assigned center, operational assessments, and reviews of compliance with department standards.
Recommend corrective action and continuous-improvement strategies.
Complete quarterly report cards using on-site observations, assessments, and program data.
Participate as a peer reviewer for Bureau of Monitoring and Quality Improvement reviews.
Maintain Protective Action Response, Right Interactions, and CPR/FA/AED certifications if required.
Perform other related duties as assigned.