DJJ OPERATIONS COORDINATOR - 80024439

State of Florida•Sunrise, FL

11d•Onsite

About The Position

The DJJ Operations Coordinator serves as a Bureau of Monitoring and Quality Improvement Regional Monitor in the South Region, assessing services provided to youth in provider-operated programs or state-operated facilities. The role conducts annual, supplemental, verification, pre-operational, and start-up monitoring reviews; coordinates review teams and monitoring activities; documents findings; and prepares monitoring reports. Frequent overnight travel is required and may occur with little to no notice at management’s discretion. A valid and active driver’s license is required.

Requirements

Knowledge of Department of Juvenile Justice policies and procedures.
Skills in systems analysis, data collection and interpretation, and focusing on and deciphering complicated subject matter.
Ability to communicate verbally and in writing.
Ability to understand computer technology and use Word, Excel, PDF, and other functional software programs.
Valid and active driver’s license.
Complete and accurate candidate profile, including all periods of employment and non-employment with correct end dates; “See Resume” is not accepted.

Nice To Haves

Bachelor’s degree from an accredited college or university, or four years of professional experience.
Four or more years of experience in detention, prevention, probation, residential, or other human services fields.
Previous audit or monitoring experience.

Responsibilities

Serve as a monitor for annual and supplemental compliance monitoring reviews.
Lead and coordinate teams of reviewers during on-site and off-site annual compliance reviews, including arranging meeting times, providing travel information, and overseeing team work.
Collect and request information, complete work papers to ensure compliance, and provide information to the monitoring team and program/provider.
Conduct desk reviews as needed.
Develop a detailed monitoring approach or plan for each monitoring event.
Coordinate and conduct entrance and exit conferences and daily debriefing sessions with the monitoring team and program/provider staff.
Consolidate monitoring findings and, when applicable, assign preliminary ratings.
Write and develop draft monitoring reports and submit final drafts to the supervisor for proofreading and editing.
Participate as a peer reviewer in annual or supplemental compliance reviews with other regional staff.
Update and document monitoring events and applicable information in the Department’s Juvenile Justice Information System (JJIS) Program Monitoring and Management (PMM) module.
Conduct verification monitoring site visits to assess whether identified deficiencies have been corrected, and provide information to the program area, contract manager, and program/provider.
Report critical issues identified during reviews to the supervisor and complete a program alert in the PMM system.
Participate in developing the annual and supplemental compliance monitoring schedule; review the quarterly Monitoring and Prioritization tool, help update the schedule, and ensure assignments are monitored at the required frequency.
Coordinate or participate in meetings, committees, training events, workgroups, peer reviews, and taskforce groups as requested.
Coordinate with contract managers and conduct pre-operational and start-up monitoring reviews for new contracts.
Assist program area staff with supplemental, incident-related verification, escalated, or special-request monitoring reviews when requested, and relay findings to the program area.
Store completed monitoring tools in the applicable SharePoint site.
Perform other work-related duties as assigned.