Divisional Data & Reporting Specialist

The Salvation Army Southern California•Happy Valley, OR

About The Position

The Divisional Data & Reporting Specialist provides administrative, statistical, and data-management support to Cascade Divisional Headquarters, primarily collecting, managing, and reporting divisional statistics and Service Extension data. The position collects, reviews, organizes, and maintains accurate information from corps, centers, and Service Extension units; enters and updates records in designated systems; monitors deadlines; identifies and resolves discrepancies; and prepares reports for DHQ, Territorial Headquarters, and other authorized stakeholders. The role supports Service Extension by collecting data about services and assistance delivered, maintaining records in WellSky and other systems, and compiling reports. It also provides annual statistical training and ongoing technical assistance to corps and centers. During the Christmas season, the specialist may support Angel Tree registration and data activities as assigned. The position requires discretion in handling confidential organizational and service-recipient information, strong organization and attention to detail, the ability to work independently, and collaboration with officers, employees, and departmental representatives throughout the division. The position is full-time, non-exempt, and pays $25.00 per hour for 40 hours per week. A high school diploma or equivalent is required. A valid Oregon driver's license is required, and the employee must complete The Salvation Army's Driver Education within 30 days of hire, as applicable, and complete Protecting the Mission training. A criminal history information check is required. The job description notes that reasonable accommodations may be considered and that duties may change as organizational needs evolve.

Requirements

High school diploma or equivalent.
Commitment to and support for The Salvation Army's holistic Christian mission and ministry; professional conduct consistent with its standards of integrity, confidentiality, and accountability.
Ability to handle confidential records and data responsibly and maintain accuracy, consistency, and timeliness in data entry, recordkeeping, and reporting.
Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
Ability to use computer systems, databases, and electronic reporting tools effectively, and willingness and ability to learn NSS, Angel Tree, Camp Software, WellSky, and other designated systems.
Knowledge of office practices, procedures, recordkeeping, information management, data collection, verification, organization, and report preparation.
Strong attention to detail, organization, analytical and problem-solving skills, and proficiency in data entry, spreadsheet management, and report preparation.
Strong written and verbal communication skills in English and ability to work professionally with people from diverse backgrounds.
Ability to work with minimal supervision, organize work, manage multiple priorities and deadlines, and maintain accuracy when handling large amounts of information.
Ability to establish effective working relationships with DHQ departments, corps, centers, Service Extension units, THQ, and other stakeholders.
Ability to identify data discrepancies, follow up with reporting units, and resolve issues in collaboration with appropriate personnel.
Demonstrated ability to maintain confidential records and handle sensitive information appropriately.
Valid Oregon driver's license.
Complete The Salvation Army's Driver Education within 30 days of hire, as applicable.
Complete The Salvation Army's Protecting the Mission training.
Pass a criminal history information check; a conviction will not automatically preclude employment, and circumstances will be considered.
Ability to perform essential duties with or without reasonable accommodation.

Nice To Haves

Additional college coursework or a degree in business administration, data management, statistics, information systems, or a related field.
Experience in data entry, administrative support, recordkeeping, statistical reporting, or database management.
Experience working with databases or case management systems.
Experience with NSS, Angel Tree, Camp Software, and WellSky.
Knowledge of The Salvation Army's mission, practices, and organizational structure.

Responsibilities

Collect, review, maintain, and report statistical information from corps and centers throughout the Cascade Division.
Monitor monthly reporting deadlines, remind reporting units, and follow up on late or incomplete submissions.
Review submissions for completeness, consistency, and accuracy; contact units to resolve discrepancies, correct errors, and obtain missing information.
Enter, update, and maintain divisional statistics in the Corps Management System (CMS) and other designated systems.
Prepare monthly, quarterly, annual, year-to-date, historical, and other requested statistical reports and summaries.
Review statistical trends and comparisons, identify significant changes or inconsistencies, and prepare information for divisional reviews, corps assessments, and organizational reporting.
Review and submit required monthly and annual statistical reports to Territorial Headquarters and provide information or technical assistance to authorized personnel.
Assist corps and centers with reporting questions, requirements, procedures, and record maintenance.
Maintain organized electronic files and historical statistical records, and compare data across designated systems to identify discrepancies.
Plan and conduct annual statistical training or refresher sessions for corps and center personnel, in person or virtually through Microsoft Teams, and provide ongoing technical guidance.
Collect, review, organize, enter, and maintain Service Extension information about services, assistance, and individuals or households served in WellSky and other designated systems.
Coordinate Service Extension data-collection processes and reporting schedules; verify records and follow up with personnel to clarify missing information and resolve questions.
Protect the confidentiality and security of records concerning individuals and households receiving assistance.
Compile Service Extension statistical summaries and reports describing service volume, types, and geographic reach; identify data gaps and opportunities to improve data quality.
Assist with developing and maintaining data-collection templates, tracking tools, and reporting procedures in coordination with the Service Extension Department.
Provide seasonal Angel Tree registration support, including data entry, reviewing submitted information, and maintaining participant records in designated systems.
Perform administrative and clerical work, including data entry, proofreading, filing, recordkeeping, and document preparation.
Schedule meetings as requested and prepare notes or minutes when assigned.
Maintain tracking systems for reporting deadlines, outstanding submissions, data requests, and follow-up activities; escalate unresolved reporting issues to the appropriate supervisor or department.
Prepare spreadsheets, summaries, charts, and presentations, and coordinate with departments to obtain information for reports and organizational reviews.
Maintain assigned work areas and shared spaces in a neat, organized, and safe condition; maintain regular and punctual attendance.
Drive Salvation Army vehicles as assigned and authorized, and perform other duties consistent with the position's responsibilities.