Divisional Data & Reporting Specialist

Salvation Army Careers•Happy Valley, OR

About The Position

The Divisional Data & Reporting Specialist provides administrative, statistical, and data management support to Cascade Divisional Headquarters, with primary responsibility for divisional statistics and Service Extension data collection, management, and reporting. The role collects, reviews, organizes, and maintains statistical information from corps, centers, and Service Extension units; enters and updates information in designated systems; monitors deadlines; resolves data discrepancies; and prepares accurate reports for DHQ, Territorial Headquarters, and other authorized stakeholders. The position supports the Service Extension Department by collecting information about services and assistance delivered, maintaining data in WellSky and other systems, and compiling requested reports. It also provides annual statistical training and ongoing technical assistance to corps and centers. During the Christmas season, the position may support Angel Tree registration and data activities as assigned. The successful candidate is organized, detail-oriented, capable of working independently, and able to collaborate with personnel throughout the division. This position handles confidential organizational records, statistical reports, and information about people receiving services. The incumbent must protect that information in accordance with Salvation Army policies and applicable privacy requirements. The role is full-time, non-exempt, and offers an hourly wage of $25.00 for 40 hours per week.

Requirements

High school diploma or equivalent.
Demonstrated proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
Ability to use computer systems, databases, and electronic reporting tools effectively.
Willingness and ability to learn NSS, Angel Tree, Camp Software, WellSky, and other designated data management systems.
Knowledge of office practices, recordkeeping, information management, data collection, verification, organization, and report preparation.
Strong attention to detail and commitment to accurate, consistent, and timely data entry, recordkeeping, and reporting.
Strong organizational, analytical, and problem-solving skills.
Proficiency in data entry, spreadsheet management, and report preparation.
Strong written and verbal communication skills in English.
Ability to work with minimal supervision, manage multiple priorities, organize work, and meet deadlines.
Ability to establish effective working relationships with DHQ departments, corps, centers, Service Extension units, THQ, and other stakeholders.
Ability to identify data discrepancies, follow up with reporting units, and resolve issues collaboratively.
Ability to work respectfully and professionally with individuals from diverse backgrounds.
Ability to maintain confidential records and handle sensitive information appropriately.
Commitment to and support for The Salvation Army's holistic Christian mission and ministry, and ability to represent the organization professionally with integrity and accountability.
Valid Oregon driver's license.
Complete The Salvation Army's Driver Education within 30 days of hire, as applicable.
Complete The Salvation Army's Protecting the Mission training.
Pass a criminal history information check; a conviction will not automatically preclude employment.
Be able to perform the essential duties with or without reasonable accommodation.

Nice To Haves

Additional college coursework or a degree in business administration, data management, statistics, information systems, or a related field.
Experience in data entry, administrative support, recordkeeping, statistical reporting, or database management.
Experience working with databases or case management systems.
Experience with NSS, Angel Tree, Camp Software, and WellSky.
Knowledge of The Salvation Army's mission, practices, and organizational structure.

Responsibilities

Collect, review, and maintain statistical reports from corps and centers throughout the Cascade Division.
Monitor monthly reporting deadlines, send reminders, and follow up with units that have not submitted required statistics.
Review statistical submissions for completeness, consistency, and accuracy; work with reporting units to resolve discrepancies, correct errors, and obtain missing information.
Enter, update, and maintain statistical information in the Corps Management System (CMS) and other designated systems.
Prepare monthly, quarterly, annual, year-to-date, historical, and other requested statistical reports and summaries.
Review statistical trends and comparisons, and identify significant changes or inconsistencies for further review.
Review and submit required monthly and annual statistical reports to Territorial Headquarters and provide statistical information to authorized DHQ and THQ personnel.
Assist corps and centers with reporting questions and clarify reporting requirements and procedures.
Maintain organized electronic files and historical records, and compare information across systems to identify discrepancies.
Assist with annual divisional reviews and corps evaluations by preparing requested statistical information.
Plan and conduct annual statistical training or refresher sessions, in person or virtually through Microsoft Teams.
Provide ongoing technical guidance to corps and centers about statistical reporting, record maintenance, and data accuracy.
Collect, review, organize, and maintain information from Service Extension units about services provided, assistance delivered, and individuals or households served.
Coordinate with the Service Extension Department on consistent data collection processes and reporting schedules.
Enter and maintain Service Extension data in WellSky and other designated systems; verify submissions and follow up to resolve missing information or discrepancies.
Protect confidential and sensitive records concerning individuals and households receiving assistance.
Compile Service Extension statistical summaries and prepare reports describing service volume, types, and geographic reach.
Identify Service Extension reporting trends, gaps, and opportunities to improve data quality; assist with data collection templates, tracking tools, and procedures.
During the Christmas season, assist with Angel Tree registration and sign-up activities, including data entry, review of submissions, and maintaining participant records, as assigned.
Perform administrative and clerical duties, including data entry, proofreading, filing, recordkeeping, and document preparation.
Schedule meetings and prepare notes or minutes when assigned.
Maintain tracking systems for deadlines, outstanding submissions, data requests, and follow-up activities.
Prepare spreadsheets, summaries, charts, and presentations; coordinate with departments to obtain information for reports and organizational reviews.
Monitor outstanding requests and deadlines, follow up with responsible personnel, and communicate unresolved reporting issues to the appropriate supervisor or department.
Maintain assigned work areas and shared spaces in a neat, organized, and safe condition.
Maintain regular and punctual attendance and drive Salvation Army vehicles as assigned and authorized.
Perform other duties consistent with the position's responsibilities as assigned.