Division Specialist (Southern Tennessee Division)

Lendmark Financial Services • Florence, AL

12d

About The Position

The Division Specialist supports multiple branches as assigned by the AVP, Divisional Branch Coordinator. The role oversees efficient operation of multiple branches and ensures operational functions are performed completely and properly, while conveying trust, service, security, and satisfaction to customers and staff. The position may require travel and includes other duties as assigned.

Requirements

• High school diploma or GED from an accredited institution.
• More than 5 years of consumer finance or related experience.
• Ability to work with minimum supervision.
• Excellent communication skills.
• Proficient working knowledge of industry or related-industry lending software, Microsoft Windows, Excel, and Word.

Nice To Haves

• Associate or bachelor's degree.
• Bilingual in Spanish and English.

Responsibilities

• Support and help manage multiple branch locations, motivating staff to meet goals for profitability, volume, lending, credit quality, collections, and expenses.
• Make loan decisions within established lending limits or recommend decisions; process and close consumer loans; and collect accounts at varying stages of delinquency.
• Help branch managers build business development relationships in the community and sell products and services to meet sales goals.
• Help customers implement solutions and monitor overall customer satisfaction.
• Assist branch managers with hiring, staffing, training, performance reviews, and terminations as applicable.
• Ensure a high quality of customer service.
• Travel as required.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits for employees and dependents.
• Paid time off.
• Paid holidays.
• 401(k).
• Life insurance.
• Long-term disability.
• Tuition assistance.
• Employee assistance program.
• Optional critical care, auto, home, and pet insurance, as well as other ancillary insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED