Division Manager

Casella Waste Systems•Northampton, PA

About The Position

The Division Manager oversees collection and/or post-collections operations and represents the Company to customers, vendors, municipal customers, and other external stakeholders. The role drives change management initiatives to introduce and sustain processes that support the growth and durability of the Business Unit. The manager leads day-to-day operations, supports managers, oversees safety and regulatory compliance, and maintains quality, budget performance, staffing, and customer service. The role also manages personnel and works with maintenance and operations to ensure fleet and equipment compliance. In coordination with market or regional leadership, the Division Manager develops goals and action plans, monitors performance, and works with local agencies on customer satisfaction and contract matters.

Requirements

High School Diploma or GED.
Legally eligible to work in the United States.
Previous leadership experience.
Commitment to creating and maintaining a safe working environment.
Knowledge of OSHA and DOT regulations.
Strong problem-solving skills.
Excellent verbal and written communication skills, including effective communication with internal and external customers.
Organized, team-oriented, dependable, and able to demonstrate leadership skills.
Ability to prioritize and work in a fast-paced environment.
Results-oriented, with the ability to see the larger picture while focusing on detailed information.

Nice To Haves

Bachelor’s degree in Business or Logistics.
Certification in Project Management.
10 years of experience in business or logistics.
Excellent proficiency with computer programs, including Microsoft Office applications.

Responsibilities

Implement and execute plans that complement the market area's strategic operations.
Oversee safety and accident-prevention programs and take reasonable action to prevent accidents and injuries.
Lead operations and maintain a proactive safety culture while ensuring compliance with operating, regulatory, safety, accounting, ethics, and environmental standards.
Manage day-to-day operations, support managers, assure quality and budget performance, and maintain adequate staffing to maximize efficiency and customer service.
Oversee department personnel matters, including employee selection, coaching, discipline, training, and performance evaluation; provide input on termination, compensation, and promotion decisions.
Monitor budgets and operating metrics, participate in regular P&L reviews, diagnose and improve processes and performance, and develop programs for equipment utilization, maintenance, and labor and material costs.
Develop short- and long-term goals and action plans with the Market Area Manager or Regional Vice President.
Work with maintenance and operations to ensure fleet and equipment are maintained in accordance with DOT regulations, OSHA requirements, and Company policies and procedures.
Interact with local, city, municipal, and county agencies to support customer satisfaction and efficiency, renew contracts, and negotiate new contracts.
Lead and communicate with team members, establish goals and objectives, coach employees, and ensure access to training and development opportunities.
Participate in training and learning opportunities to expand knowledge of the company, products, sales, and services; perform other duties that support the Company's vision, mission, and core values.
Ensure compliance with company, state, and federal policies, regulations, and laws concerning employment and employee safety.