Division Asset Protection Manager

The Kroger Co.•Cincinnati, OH

About The Position

The Division Asset Protection Manager drives divisions in executing operational best practices through coaching, training, and developing key division staff and district teams. The role develops financial improvements in divisions that are below enterprise averages for shrink, labor, expenses, and sanitation, as well as in-stock position, while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The manager develops and leads stores, districts, and divisions in implementing best-practice solutions that support company financial objectives and the Customer 1st strategy. The role works with division and district management, subject matter experts, and Best Practice Execution leaders to align plans, improve processes, support operational performance, and provide training and development for rollout teams. The position also visits divisions and stores across the company to monitor best-practice solutions.

Requirements

  • At least 4 years of experience within store management and shrink and/or labor management.
  • Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems.
  • Strong oral and written communication skills.
  • Proven interpersonal skills and ability to communicate with all management levels and associates.
  • Ability to maintain a solutions-focused approach.
  • Understanding of organizational impacts resulting from changes in business processes and technologies.
  • Proficiency in Microsoft Suite.
  • Strong analytical and conceptual skills.
  • Ability to prioritize and recommend solution activities related to business priorities and strategies.
  • Ability to interact with and guide highly driven and talented individuals.
  • Proven leadership skills and ability to facilitate and lead large group sessions.
  • Excellent operational skills and a solid understanding of merchandising.

Nice To Haves

  • Division Shrink Manager experience or background.
  • Corporate Labor Manager experience or background.
  • District Coordinator experience or background.
  • Division CAO Manager experience or background.
  • Division Labor Manager experience or background.
  • Division Expense Manager experience or background.

Responsibilities

  • Develop and lead stores, districts, and divisions in executing best-practice solutions that support financial objectives, including shrink, labor, and expense, while supporting the Customer 1st strategy.
  • Establish and maintain relationships with division and district management to communicate and document business strategies, execute planned activities, and achieve goals.
  • Deliver financial improvement in divisions below the enterprise average and provide feedback on current and future state processes for each solution.
  • Learn about processes used by “Best in Class” divisions to achieve performance and financial goals and execute processes effectively.
  • Provide feedback to Retail Operations Communications and Corporate Training & Development teams about the effectiveness of training modules.
  • Learn from subject matter experts to develop potential business and technology solutions, and advise store, district, and division associates on impacts to business processes.
  • Collaborate with Best Practice Execution team leaders and Directors for Best Practices on solutions and their impact on store operations and merchandising.
  • Partner with subject matter experts in Asset Protection, Labor, Scheduling, Computer Automated Ordering (CAO), Fresh/Center Store Shrink, and Expense/Sanitation to align plans and best practices.
  • Identify process improvement needs and develop plans to implement suggested improvements.
  • Drive multi-phase solution activities in assigned divisions to improve performance and capture activity, while providing training and development to division rollout managers and teams.
  • Provide team members’ performance feedback to division leadership for performance review documentation, discussion, and succession management.
  • Visit divisions and stores across the company to monitor best-practice solutions.
  • Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
  • Perform the essential job functions with or without reasonable accommodation.
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