District Clinic Supervisor
About The Position
Frontier Dermatology is seeking a District Supervisor to lead clinical and front desk services across a designated district. The role oversees front desk, medical assistant, and other support staff and requires regular travel among locations in Bellevue, Federal Way, Issaquah, Mercer Island, and Seattle Laurelhurst. The primary location is to be determined. The schedule is typically Monday through Friday; this is a salaried, exempt position with hours that may vary. The District Supervisor plans, organizes, and directs clinic operations to support safe, efficient, and effective patient care. The position partners with the District Manager on staffing, employee performance and workplace matters, and operational improvements; mentors and trains staff; and may provide District Manager coverage as needed. Frontier Dermatology describes its mission as providing an exceptional care and experience for patients, providers, and teammates, guided by its CARE IS values: Community, Accountability, Respect, Empathy, Integrity, and Service Excellence.
Requirements
- High school diploma or GED, and at least five years of management experience in a healthcare setting or three years of administrative healthcare experience; or graduation from an accredited Medical Assistant, LPN, or RN program; or a current Registered/Certified Medical Assistant credential or LPN/RN license.
- Ability to travel regularly among locations in the designated district.
Responsibilities
- Plan, organize, and direct clinical and front desk services, providing general leadership to front desk and clinical staff in the district.
- Manage medical assistants, front desk staff, and other support positions, traveling regularly to district locations.
- Coordinate front- and back-office staffing schedules, including time-off requests, timecard monitoring, and overtime.
- Work with the District Manager to maintain a positive work environment for patients, providers, and staff.
- Assist with recruiting clinical and front desk personnel to support safe, efficient, and effective patient care.
- Execute policies as needed to accommodate changing clinic activities, with District Manager sign-off.
- Consult on progressive discipline decisions based on performance and work with Human Resources on HR issues.
- Conduct annual employee performance evaluations with the District Manager.
- Ensure clinical services comply with policies, procedures, and regulatory standards for quality assurance.
- Mentor and oversee training for clinical and front desk team members.
- Review quarterly patient satisfaction surveys and follow up as needed.
- Lead regularly scheduled staff meetings as needed.
- Raise operational friction points with the District Manager and Central Operations team and propose solutions.
- Assist with opening new office locations, including onboarding and training on front desk best practices and systems.
- Provide District Manager coverage as needed.
- Serve as an emergency contact for alarm notices.
- Perform other duties as assigned and remain committed to company vision and values.
Benefits
- Medical, dental, and vision insurance, with HSA and FSA options.
- 401(k) with employer matching up to 4%.
- Employer-paid and voluntary life insurance options.
- Eight paid holidays per year.
- Tiered PTO accrual of 80–200 hours annually.
- Complimentary parking.
- Voluntary pet insurance.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
