District Clinic Supervisor

Frontier Dermatology • Federal Way, WA

7d

About The Position

The District Supervisor plans, organizes, and directs clinical and front desk services across a designated district, providing general leadership to front desk and clinical staff. The role manages medical assistants, front desk employees, and other support positions, and requires regular travel among district locations. The supervisor coordinates staffing schedules and time-off requests, monitors timecards and overtime, and works with the District Manager to maintain a positive environment for patients, providers, and staff. The role also supports recruitment, policy implementation, performance management, HR matters, annual evaluations, quality assurance, staff training, and patient-satisfaction follow-up. Additional responsibilities include staff meetings, identifying operational friction points and proposing solutions, assisting with new office openings, covering for the District Manager as needed, and responding to alarm notices as an emergency contact. The position is based at a primary location to be determined, with travel required to Bellevue, Federal Way, Issaquah, Mercer Island, and Seattle Laurelhurst. Typical schedule is Monday through Friday; hours may vary. This is a salaried, exempt role.

Requirements

• High school diploma or GED and at least 5 years of management experience in a healthcare setting; or 3 years of administrative healthcare experience; or graduation from an accredited Medical Assistant, LPN, or RN program; or a current Registered/Certified Medical Assistant credential or LPN/RN license.

Responsibilities

• Plan, organize, and direct clinical and front desk services across the assigned district.
• Provide general leadership and manage medical assistants, front desk staff, and other support positions.
• Travel regularly to district locations.
• Coordinate front- and back-office staffing schedules, time-off requests, timecards, and overtime.
• Work with the District Manager to maintain a positive environment for patients, providers, and staff.
• Assist with recruiting clinical and front desk personnel to support safe, efficient, and effective patient care.
• Implement policies as needed to accommodate changing clinic activities, with District Manager sign-off.
• Consult on progressive discipline based on performance and work with Human Resources on HR issues.
• Conduct annual employee performance evaluations with the District Manager.
• Ensure clinical services follow applicable policies, procedures, and regulatory standards for quality assurance.
• Mentor and oversee training for clinical and front desk team members.
• Review quarterly patient satisfaction surveys and follow up as needed.
• Lead regularly scheduled staff meetings as needed.
• Raise operational friction points with the District Manager and Central Operations team and propose solutions.
• Assist with opening new office locations, including onboarding and training on front desk best practices and systems.
• Provide coverage for the District Manager as needed.
• Serve as an emergency contact for alarm notices.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance, with HSA and FSA options
• 401(k) with employer matching up to 4%
• Employer-paid and voluntary life insurance options
• Eight paid holidays per year
• Tiered PTO accrual of 80–200 hours annually
• Complimentary parking
• Voluntary pet insurance
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED