District Sales Manager, Retail - C4

Tuff Shed•San Antonio, TX

About The Position

The District Sales Manager is responsible for the San Antonio, Rio Grande, and Austin market area. The role manages the day-to-day performance and outcomes of Sales & Design Consultants (SDCs), supports their sales efforts, and oversees district sales operations. The manager recruits, hires, onboards, trains, coaches, and manages sales team members, and conducts performance reviews in coordination with the Regional Sales Director (RSD). The position reviews sales pipelines and CRM usage, supports complex sales and pricing in coordination with the RSD, manages cancellations and efforts to prevent lost sales, and uses business reporting tools such as Salesforce to review business and sales trends. Additional duties include managing local events and the district dealership program, overseeing social media review practices, coordinating with the General Manager/District Manager on build scheduling and customer communication, and conducting sales and safety meetings. The role requires presence in the district as scheduled, including weekends, and work of all required hours.

Requirements

Successful business-to-consumer sales and sales management experience in large-ticket products is preferred.
Hands-on computer skills using Microsoft Office, including Excel and PowerPoint, and internet applications are required.
Ability to communicate effectively with customers, business partners, suppliers, coworkers, managers, and the public.
Ability to solve complex business problems using sound logic and good judgment.
Ability to read, write, and understand instructions provided orally, in writing, and in diagram form.
Ability to prepare written correspondence and reports that create a professional image for Tuff Shed.
Ability to use mathematical, accounting, and financial tools as they apply to Tuff Shed business.
Ability to use standard office equipment, including a smartphone, computer or tablet, and copier.
Bachelor’s degree or requisite experience preferred.

Nice To Haves

Experience in successful business-to-consumer sales and sales management in large-ticket products.
Experience using CRM software, including Salesforce or similar systems.
Bachelor’s degree or requisite experience.

Responsibilities

Manage the day-to-day performance and outcomes of Sales & Design Consultants in the assigned district, including their KPIs.
Provide on-the-ground support to sales employees to help them achieve lead goals and assist with closing large or complicated sales, including pricing in coordination with the RSD.
Conduct periodic employee performance reviews in coordination with the RSD.
Review pipeline health and CRM usage with SDCs at least monthly, providing training and coaching as needed.
Recruit, hire, onboard, train, coach, and manage sales personnel in the district.
Conduct safety training with sales staff, represent the sales team at safety committee meetings, and prepare, schedule, and lead sales safety meetings as required by OSHA guidelines and Tuff Shed.
Plan and manage local district events.
Manage the district dealership program.
Review sales cancellations and take action to prevent lost sales when possible.
Ensure sales staff follow the prescribed company program for acquiring social media reviews and follow up on irregularities.
Work with the GM/DM to ensure timely build scheduling, customer service, and communication.
Use business reporting tools, such as Salesforce, to review business and sales trends.
Conduct regular sales meetings with SDCs.
Represent Tuff Shed positively and professionally, follow company policies and management directives, report to work on time when scheduled, and perform other assigned duties.
Be present in the district as scheduled, including weekends, and work all required hours.