District Sales Manager NC/Tidewater

Guitar Center • Durham, NC

8d • Remote

About The Position

The District Sales Manager is responsible for delivering an excellent experience for customers and associates while achieving financial results. The role inspires and develops future leaders, sets clear expectations, and creates a productive working atmosphere in stores. The position supports 16 stores throughout the NC/Tidewater area and is remote within the district, with the Raleigh/Durham area preferred. Travel to stores is required.

Music & Arts is part of the Guitar Center enterprise and operates more than 225 retail stores, 200+ educational representatives, and 250+ affiliate locations. Its mission is to help people experience the happiness of playing an instrument while serving customers with passion, respect, and integrity.

The position pays $70,000–$80,000 annually, plus a bonus depending on location, background, and experience, and includes a company vehicle. Eligible employee benefits and perks include medical, dental, and vision coverage; a 401(k) with company match; mental health support; paid sick, holiday, and vacation time; an employee discount program; tuition reimbursement options; and gig leave for employee musicians.

Requirements

• Bachelor's degree in Business or equivalent experience.
• Valid state driver's license and automotive insurance.
• Seven years of relevant work experience with in-depth knowledge of retail business processes.
• Three years of experience leading teams.
• Skilled proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Five or more years of experience in retail store management.

Responsibilities

• Direct and coordinate sales and service activities while focusing on an exceptional customer experience.
• Support and lead retail stores in executing high merchandising standards.
• Monitor reports to forecast sales, margin, and expenses, and develop ways to address performance gaps.
• Recruit, interview, select, hire, and promote associates.
• Provide guidance, direction, and coaching to associates, including setting performance standards, monitoring performance, and conducting evaluations.
• Oversee and develop district managers and associates, fostering a collaborative environment built on passion, respect, and integrity.
• Handle complaints, settle disputes, and resolve grievances and conflicts, or negotiate with others.
• Perform other related duties as required.

Benefits

• Company vehicle.
• Bonus in addition to base pay, depending on location, background, and experience.
• Gig leave for employee musicians to take time off to perform and return to their job after a tour.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holiday time.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager