(TIDEWATER DISTRICT VENDING) - MICRO MARKET ASSOCIATE

NEXCOM•Virginia Beach, VA

About The Position

Performs duties supporting micro markets and vending machines, including checking functionality and operation, maintaining product availability, servicing payment kiosks and money-changing machines, and keeping equipment maintained. Provides customer service and sales assistance, using professional selling techniques to anticipate and exceed customer expectations. Operates a motor vehicle on public roads throughout the assigned geographical area in connection with job duties. Maintains Exchange-owned machines and micro markets daily by inspecting and replenishing merchandise, checking shelf-life dates, removing expired or aged items, and sanitizing food areas. Keeps merchandise stocked and neatly arranged, maintains prices and Exchange-branded visual programs, and helps reset merchandise at least annually. Keeps micro markets clean and orderly, including sweeping and mopping floors, cleaning countertops and coolers, and emptying trash. Supports inventory, receiving, and ordering using electronic devices such as a laptop, tablet, scanner, or handheld device. Assists with relocating and installing machines, cleaning them, and adjusting dispensing and coin-changing units. Collects and verifies cash from machines and micro markets, prepares required cash records, assists with deposits, clears coin jams, and issues refunds when required. Drives and maintains an assigned vehicle, loads and unloads merchandise, protects goods from damage and weather, and completes trip reports. Coordinates preventive vehicle maintenance, monitors fuel, retains receipts, and returns the clean vehicle to its designated parking area at the end of the workday. Interacts professionally with customers and coworkers, follows dress and uniform standards, and supports other vending team members. Performs other related duties as assigned.

Requirements

Must possess a valid state driver's license or a valid commercial driver's license (CDL).
Must have the knowledge and skills necessary to operate a motor vehicle safely.
Must pass appropriate background checks for the area of responsibility, which may include a Federal DOD security clearance.
Must pass the GSA defensive driving course.
One year of progressive, responsible clerical office or retail sales experience demonstrating the ability to interact with customers.
One year of progressively responsible specialized experience providing knowledge and skills in retail fundamentals, including retail sales, services, vending store operations, and warehouse work.
Frequently stands, walks, and lifts moderately heavy objects weighing up to 40 pounds; occasionally handles heavier items with assistance or material-handling equipment.
Regular walking, bending, and reaching are required.

Responsibilities

Maintains Exchange-owned vending machines and micro markets daily, including inspecting equipment and replenishing products.
Checks product shelf-life, documents and removes expired food, removes aged merchandise, and sanitizes food areas.
Greets and engages customers, assists with merchandise selection, answers product-related questions, and suggests complementary items.
Keeps assigned areas fully stocked and merchandise neatly arranged; communicates stock needs, sales trends, and customer feedback to the supervisor.
Sets up and maintains prices and Exchange-branded visual programs, and maintains a current product price list.
Keeps micro markets clean and orderly by sweeping and mopping floors, cleaning countertops and coolers, and emptying trash.
Assists with annual merchandise resets to maintain product adjacencies, branding, and placement standards.
Uses electronic devices to perform inventory receiving and ordering; maintains inventory control for micro markets and vending routes.
Assists with relocating and installing machines, cleaning machine interiors and exteriors, and adjusting food, liquid, and coin-changing units.
Collects money from vending machines, micro markets, kiosks, and other machines according to schedule; may accompany contractors to verify cash from vendor-owned machines.
Records machine-service information using computerized handheld devices and manually prepares required cash collection records where locations are not fully automated.
Clears coin jams and issues refunds at designated locations as required.
Collects and verifies money bags and cash receipts, prepares daily cash receipt documentation, arranges deposits, and obtains bills and coins through the specified offices.
Interacts with customers and coworkers in a friendly, professional manner, follows NEX dress and uniform standards, and supports other vending team members.
Operates a motor vehicle throughout the assigned geographical area and on public roads; loads and unloads merchandise by hand or dolly and protects it from damage and weather.
Prepares and maintains daily trip reports; coordinates preventive vehicle maintenance, monitors fuel, retains related receipts, keeps the vehicle clean, and returns it to the designated parking area.
Performs other related duties as assigned.