MICRO MARKET ASSOCIATE

NEXCOM•Meridian, MS

About The Position

The Micro Market Associate maintains Exchange-owned vending machines and micro markets, ensuring equipment functions properly, products are available and fresh, and sales areas are clean and orderly. The role stocks and arranges merchandise, monitors product expiration dates, maintains prices and Exchange-branded visual programs, assists customers with product selection, and shares customer and sales feedback with supervisors. It also involves inventory control, receiving and ordering products, servicing machines, collecting and accounting for cash, and supporting vending team members. The associate operates a motor vehicle throughout the assigned geographical area, transports merchandise, and completes vehicle trip, fuel, and maintenance records. Work is performed both indoors and outdoors, with occasional exposure to bad weather while driving and loading or unloading. The position requires frequent standing, walking, bending, reaching, and lifting items weighing up to 40 pounds; heavier items may be handled with assistance or material-handling equipment.

Requirements

  • One year of progressive, responsible clerical, office, or retail sales experience involving customer interaction, or qualifying education substitution.
  • One year of progressively responsible specialized experience providing knowledge and skills in retail fundamentals, including retail sales, services, vending, store operations, or warehouse work.
  • A valid state driver's license or valid commercial driver's license (CDL).
  • Knowledge and skills necessary to operate a motor vehicle safely.
  • Ability to pass applicable background checks for the area of responsibility, such as Federal or Department of Defense security checks.
  • Pass the GSA defensive driving course.
  • Ability to frequently stand, walk, and lift moderately heavy objects weighing up to 40 pounds; heavier items may require assistance or material-handling equipment.

Responsibilities

  • Maintain Exchange-owned vending machines and micro markets daily.
  • Inspect and replenish a variety of products, monitor shelf-life dates, remove expired or aged merchandise, and sanitize areas as needed.
  • Greet and engage customers, assist with merchandise selection, suggest complementary items, and provide knowledgeable product information.
  • Keep assigned areas fully stocked and merchandise neatly arranged; communicate inventory, customer preferences, and sales trends to supervisors.
  • Maintain product prices, current price lists, and Exchange-branded visual programs.
  • Clean micro markets, including floors, countertops, coolers, and trash receptacles.
  • Assist with annual merchandise resets to maintain product adjacencies, branding, and placement standards.
  • Use laptops, tablets, scanners, handheld devices, or other electronic equipment for inventory, receiving, and ordering.
  • Assist with relocating and installing machines; clean machines and adjust food, liquid, and coin-changing mechanisms.
  • Collect money from vending machines and micro market kiosks according to schedule; verify cash from vendor-owned machines when required.
  • Record machine servicing information, prepare cash collection slips for locations that are not fully automated, clear coin jams, and issue refunds at designated locations.
  • Control inventory for micro markets, trucks, and routes in vending and micro market systems.
  • Collect and verify daily turn-in money, prepare daily cash receipts, arrange deposits, receive bills, and purchase coins from the Cashier's Cage.
  • Interact professionally with customers and coworkers, comply with NEX dress and uniform standards, and support other vending team members.
  • Operate a motor vehicle safely, load and unload merchandise, protect merchandise from damage or weather, and maintain daily trip reports.
  • Coordinate preventive vehicle maintenance, maintain adequate fuel, retain fuel and maintenance receipts, keep the vehicle clean, and return it to its designated parking area at the end of the workday.
  • Perform other related duties as assigned.
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