MICRO MARKET ASSOCIATE (Part-Time w/ Benefits)

NEXCOM•Pensacola, FL

About The Position

Performs duties in micro markets and vending locations, maintaining machine functionality, product availability, payment kiosks, and upkeep. Sells general merchandise and provides professional customer service that anticipates and exceeds customer expectations. The role includes operating a motor vehicle on public roads throughout the assigned geographical area, maintaining inventory and equipment, handling vending and micro market cash, and keeping assigned areas clean, stocked, and orderly. The associate replenishes and arranges merchandise, monitors expiration dates and removes aged or spoiled products, maintains prices and visual programs, and communicates stock and customer information to a supervisor. Responsibilities also include servicing machines, resolving coin jams, collecting and documenting cash, using electronic devices for inventory and ordering, and assisting with machine installation and merchandise resets. The associate loads and unloads merchandise, maintains vehicle records and cleanliness, and coordinates vehicle preventive maintenance. Work is performed both indoors and outdoors, with occasional exposure to bad weather while driving and loading or unloading.

Requirements

One year of progressively responsible clerical, office, or retail sales work involving customer interaction; alternatively, half a year of academic study above high school may substitute for each six months of the general experience requirement.
One year of progressively responsible specialized experience providing knowledge and skills in retail fundamentals, including retail sales, services, vending, store operations, or warehouse work.
Possess a valid state driver’s license or a valid commercial driver’s license (CDL); the requirements section also specifies a valid state driver’s license.
Have the knowledge and skills necessary to operate a motor vehicle safely.
Pass appropriate background checks required for the specific area of responsibility, such as Federal DOD security clearance checks.
Pass the GSA defensive driving course.
Frequently stand, walk, and lift moderately heavy objects weighing up to 40 pounds; regularly bend and reach. Heavier items may occasionally be handled with assistance or material-handling equipment.

Responsibilities

Maintain Exchange-owned vending machines and micro markets daily.
Inspect and replenish a variety of products, and ensure merchandise is within its shelf life; remove expired, aged, or spoiled items and sanitize areas as needed.
Greet and engage customers, provide sales assistance and product opinions, help customers select merchandise, and suggest complementary items.
Keep assigned areas fully stocked and merchandise neatly arranged.
Communicate with the supervisor about stock additions and deletions, sales trends, customer preferences, needs, and problems.
Participate in department meetings and exchange ideas about customer service, job performance, and sales goals.
Set up and maintain prices and Exchange-branded visual programs, and maintain a current product price list.
Keep micro markets clean and orderly, including sweeping and mopping floors, cleaning countertops and coolers, and emptying trash.
Assist with annual merchandise resets to meet standards for product adjacencies, branding, and placement.
Use laptops, tablets, scanners, handheld devices, or other electronics for inventory, receiving, and ordering.
Assist with relocating and installing machines, clean machine interiors and exteriors using appropriate cleaning solutions, and adjust food dispensers, liquid dispensers, and coin changers.
Collect money from vending machines, micro market kiosks, and other machines according to schedule; accompany vending contractors when required to verify cash collection from vendor-owned machines.
Record machine servicing information using computerized handheld devices and, where needed, manually record product counts and prepare Vending Machines Cash Collection Slip SS 411.
Clear coin jams and issue refunds at designated locations as required.
Control inventory for micro markets, trucks, routes, vending, and micro market systems.
Collect daily turn-in money bags from Cash Handling Clerks, count and verify receipts, prepare Daily Cash Receipt SS 120, and arrange deposits according to procedures.
Receive bills from the Cash Handling Clerk and purchase coins from the Navy Exchange Cashier’s Cage.
Interact professionally and cordially with customers and coworkers, follow NEX dress code and uniform standards, and support other vending team members.
Learn merchandise setup, use, care, characteristics, and price points; communicate product information to customers knowledgeably and legibly.
Operate a motor vehicle in the assigned geographical area in connection with job duties.
Load and unload merchandise by hand or dolly and protect it from damage and bad weather.
Prepare and maintain a Daily Trip Report of trips made.
Follow or coordinate the vehicle preventive-maintenance schedule with designated NEX personnel; maintain fuel levels and retain refueling and maintenance receipts.
Keep the vehicle interior clean and debris-free and return it to the designated parking area at the end of the workday.
Perform other related duties as assigned.