District Manager, Kansas

Tailored Brands•Dublin, CA

About The Position

The District Manager is accountable for the overall performance of multiple store locations and businesses, including Retail, Rental, Custom, and Tailoring. In partnership with Store Managers, the District Manager builds high-performing teams, plans strategically, achieves business results, and fosters an inclusive culture focused on delivering a Legendary customer experience. The position is based in the greater metropolitan Kansas City area, near a major airport, and requires travel. It reports directly to the Zone Regional Manager. The role focuses on leadership, performance, workplace culture, operational excellence, and customer experience. The District Manager sets expectations and holds store leaders accountable; develops and executes strategies to meet sales, profitability, and other business goals; manages budgets; analyzes business and market data; and identifies plans to improve underperforming stores. The role also conducts store visits, supports operational efficiency and staff development, builds strong talent pipelines, and ensures stores meet service and brand standards.

Requirements

  • At least 2 years of experience successfully leading, managing, and developing retail teams, or equivalent experience.
  • Strong decision-making and problem-solving skills.
  • Strong quantitative and analytical skills, including understanding of site analytics, sales, and financial data.
  • Business savvy, creativity, and sound judgment.
  • Self-motivated, results-oriented, and strategic.
  • Strong organizational and leadership skills, with the ability to multitask in a fast-paced, dynamic environment.
  • Excellent written and verbal communication skills, including active listening and communication with internal and external audiences at all levels.
  • Strong interpersonal skills and the ability to engage others positively in individual or group settings and across levels.
  • Ability to prioritize duties, work under time constraints, handle multiple tasks, work independently, and adapt to changing priorities and assignments.
  • Ability to develop staff into high-performing individuals and teams through training and development.
  • Experience building strong organizations and committed teams, demonstrated through employee retention and engagement.
  • Proficiency with technology systems, applications, Microsoft Office, and video conferencing.
  • Ability to travel.

Nice To Haves

  • Bachelor's degree preferred, or equivalent experience.

Responsibilities

  • Set clear expectations for store leadership and hold teams accountable for results.
  • Model company values, coach actively, communicate business priorities, and align store leaders with company expectations.
  • Provide strategic oversight and guide teams in implementing changes to improve productivity.
  • Build confidence and collaborate with internal and external stakeholders; invest in personal growth.
  • Achieve district business plans, including sales, profitability, and other financial measures.
  • Analyze business metrics and train Store Managers to use reporting to evaluate performance.
  • Develop and implement district or regional strategies to maximize sales and promote consistent results across stores.
  • Evaluate store schedules for initiative execution, task completion, and appropriate sales coverage.
  • Present fact-based opportunities, recommendations, and requests for support.
  • Manage store and district budgets effectively.
  • Use market demographics, real estate and traffic trends, and competitive research to inform business decisions.
  • Lead local marketing events and business outreach opportunities.
  • Identify underperforming stores and develop plans to address performance.
  • Conduct efficient store visits to assess customer readiness, operational expectations, and workplace inclusion.
  • Prioritize work schedules and store visits according to store performance.
  • Ensure Store Managers use available tools to maintain operationally sound stores.
  • Stay informed about corporate communications, directives, initiatives, policies, and procedures.
  • Implement in-store programs and best practices to increase sales, service, and operational efficiency.
  • Create an engaged, inclusive environment where contributions are valued.
  • Make or recommend employment decisions that support high-performing, diverse store teams.
  • Support learning and development, use training tools for onboarding, and develop high-potential talent.
  • Build internal and external talent pipelines through recruitment and succession planning.
  • Ensure stores are trained on the company service model and deliver a Legendary customer experience.
  • Lead store teams to exceed customer expectations and achieve a high Net Promoter Score.
  • Use customer feedback to address and prevent customer concerns.
  • Ensure stores meet visual brand standards and execute marketing initiatives as directed.
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