District Manager

Cavender Stores•San Antonio, TX

18d

About The Position

The District Manager leads and supports Store Managers and their teams to drive sales, improve performance, and deliver excellent customer service under the leadership of the Regional Vice President of Store Operations. The role oversees store operations, ensures company standards are met, and coaches and develops associates for future leadership opportunities. Through regular store visits, clear communication, and performance management, the District Manager supports the success of all stores in the district.

Requirements

At least 5 years of successful retail management experience, including at least 2 years in multi-store leadership.
Strong operational expertise in merchandising, inventory control, financial management, and team development.
Excellent written, verbal, and interpersonal communication skills.
Strong analytical, problem-solving, and decision-making abilities.
Ability to work flexible hours, including extended hours during peak seasons such as holidays, rodeos, and special events.
Ability to inspire, coach, and develop Store Managers and teams to achieve high performance and growth.
Strong understanding of sales drivers and profit and loss (P&L) management, and ability to align district operations with company goals.
Comfort leading teams through change, implementing company initiatives, and responding quickly to shifting market conditions.
Ability to travel frequently, up to 75% of the time, to meet district and company needs.

Nice To Haves

Bachelor’s degree in Business Administration or a related field.
Previous experience in western-related industries.

Responsibilities

Support the Cavender’s Culture and drive the company’s Mission, Vision and Values.
Lead, coach, and develop Store Managers and their teams to achieve district sales and performance goals.
Visit stores regularly to observe and coach customer service, store operations, and visual merchandising; support Store Management Teams; and ensure company policies, procedures, legal requirements, and safety standards are followed.
Identify and develop talented associates for future leadership opportunities.
Track key performance indicators, identify improvement opportunities, and hold Store teams accountable for results.
Lead regular district calls to share updates, discuss priorities, and keep Store Management Teams informed and engaged.
Communicate company goals, priorities, and expectations to Store Management Teams and lead successful execution.
Oversee hiring, training, performance management, and disciplinary actions within the district.
Maintain consistent communication between Store Management Teams and Home Office partners.
Resolve escalated customer issues and ensure teams consistently deliver excellent customer service.
Support new store openings, special events, and seasonal priorities as assigned.
Monitor local market trends and competitive activity that may affect store performance.