District Manager - Knoxville, TN

ALDI•Knoxville, TN

About The Position

ALDI is hiring a District Manager through its District Manager Trainee program. The position includes an intensive 44-week training period that provides comprehensive knowledge and hands-on experience in preparation for overseeing multiple ALDI stores. The District Manager works closely with store managers to deliver exceptional customer service, foster a positive work environment, achieve operational excellence, and grow sales. This position covers areas within the Mt. Juliet Division serving the Greater Knoxville, Tennessee area. The starting salary is $95,000, with a $5,000 signing bonus and stated salary increases to $110,000 in year two, $120,000 in year three, and $130,000 in year four. Domestic travel is required daily. District managers are provided a company car, and travel expenses related to its use are covered by ALDI.

Requirements

  • Bachelor’s degree in business or a related field.
  • Ability to develop rapport, trust, and open communication that improves direct-report performance.
  • Ability to facilitate group involvement in meetings.
  • Ability to develop and maintain positive relationships with internal and external parties.
  • Ability to interpret and apply ALDI operating policies and procedures.
  • Problem-solving skills.
  • Conflict-management skills.
  • Negotiation skills, including the ability to reach satisfactory conclusions using compromise, persuasion, rationale, and diplomacy.
  • Knowledge of company organizational authority, interdependence of job duties, products, systems, and services.
  • Ability to evaluate financial performance and use the information in decision-making.
  • Verbal and written communication skills, including preparing written materials for their purpose and audience.
  • Ability to organize, prioritize, and complete activities to maximize available time.
  • Attention to detail.
  • Ability to establish and execute plans and goals.
  • Knowledge of human resource management and ability to manage recruitment, selection, training, development, motivation, retention, and separation of store personnel.
  • Ability to perform job duties with or without reasonable accommodation.
  • Ability to travel domestically on a daily basis.

Responsibilities

  • Communicate job responsibilities and performance expectations to store management and lead and develop store management personnel.
  • Lead, develop, and supervise assigned store managers to grow sales, engage teams, satisfy customers, and achieve consistent high performance.
  • Support store management in fostering a positive work environment and teamwork among employees.
  • Develop and implement action plans using company-provided resources to improve operating results.
  • Work with store managers to recruit, select, promote, and assign personnel to ensure adequate staffing across district locations.
  • Consult with direct reports regarding employee advancement, discipline, or termination.
  • Train and develop direct reports using company-provided training materials.
  • Observe and evaluate employees’ performance and collaborate with store managers to provide feedback and coaching.
  • Collaborate with store managers to resolve escalated employee and customer concerns.
  • Understand and oversee execution of company strategy while communicating and modeling organizational core values.
  • Communicate and work effectively with ALDI employees at all levels, customers, vendors, and business partners.
  • Review, investigate, and resolve district issues to minimize potential liability for the division and company.
  • Oversee store management’s compliance with company policies and procedures and applicable federal, state, and local regulations.
  • Ensure store managers coach employees to follow customer service guidelines and model appropriate interactions; resolve or refer employee and customer concerns as needed.
  • Model, communicate, and supervise compliance with established policies and procedures.
  • Support store managers in identifying and resolving workplace hazards, equipment issues, and ergonomic issues to help ensure a safe working environment.
  • Supervise compliance with expense guidelines, inventory procedures, product handling, cash handling policies, and standard operating procedures to minimize losses and meet financial targets.
  • Ensure store managers oversee personnel in maintaining store zone and merchandising standards.
  • Supervise store KPI results and develop and implement personnel and operational plans to meet district goals and budgets.
  • Plan and conduct district operations calls, one-to-one meetings, training sessions, and other company events at the prescribed frequency using company-provided materials.

Benefits

  • Comprehensive training
  • Career advancement opportunities
  • Competitive compensation
  • Supportive team environment
  • Signing bonus of $5,000
  • Company car
  • Company-paid travel expenses related to company car use
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