District Manager

Big Brand Tire & Service•Knoxville, TN

2d•$90,000 - $110,000

About The Position

As a District Manager, you will oversee 8–12 store locations and serve as a key leader responsible for executing company initiatives, driving financial performance, and developing high-performing teams. You will ensure each location operates efficiently, meets performance targets, and upholds customer service and safety standards.

Requirements

At least 5 years of experience in automotive repair and retail sales, including management experience.
Demonstrated leadership skills, with experience training, coaching, and motivating teams.
Excellent customer service and communication skills, with a high level of personal integrity.
Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite.
Comfort speaking and presenting in small to medium-sized groups.
Ability to manage multiple priorities and perform well under pressure.
Willingness to travel regularly and spend significant time on-site as needed.
Valid in-state driver’s license and insurability under the company vehicle policy.

Nice To Haves

Strong knowledge of tires, tire-related services, and mechanical repairs is highly desirable.

Responsibilities

Conduct weekly service center assessments to evaluate performance and identify areas for improvement.
Lead hiring, training, and performance management of store-level staff.
Drive achievement of company targets for EBITDAR, sales, and customer service metrics.
Ensure a safe and compliant environment for employees and customers.
Manage customer complaints to resolution in a timely and professional manner.
Oversee inventory management and operational efficiency across all stores.
Coach and mentor store managers and team members to support their development and career progression.