District Manager , Upstate NY

KnitWell Group•Albany, NY
•$106,000 - $130,000•Onsite

About The Position

LOFT is seeking a District Manager to oversee store operations in the Upstate New York area. The role is responsible for driving profitability across multiple stores through a focus on customer experience, business operations, product management, and talent development. The District Manager ensures the district runs smoothly and achieves its goals while fostering a customer-focused and inclusive culture. The position is based in field management for LOFT stores in the Rochester, New York area. It is listed as regular, full-time, with a pay range of $106,000 to $130,000 USD. The company is an equal opportunity employer and provides reasonable accommodations for qualified applicants and employees with disabilities.

Requirements

  • At least 5 years of specialty retail experience.
  • Multi-store management experience.
  • Strong people-management skills.
  • Technology proficiency and strong business acumen.
  • Ability to travel and manage time appropriately between multiple store locations.

Nice To Haves

  • Enjoys coaching and developing talent.

Responsibilities

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Inspire, educate, and coach associates to use brand behaviors to create genuine customer connections.
  • Foster an inclusive culture where associates feel welcome and engaged.
  • Oversee recruiting, hiring, and development of diverse management-level talent across the district.
  • Conduct regular store visits to assess operations and guide store management.
  • Educate store management on marketing initiatives, product placement, lifestyle concepts, and product knowledge.
  • Build a strong operational partnership with store managers to achieve goals.
  • Ensure all district stores maintain high merchandising and operational standards.
  • Oversee product-management directives, including execution of pricing strategies.
  • Analyze business reports and develop strategies to maximize performance.
  • Promote community involvement by supporting company-sponsored events and philanthropic initiatives.

Benefits

  • Merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
  • Local volunteer opportunities and annual donation and volunteer matching for eligible nonprofit organizations.
  • Philanthropic activities supporting communities.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Paid time off.
  • Paid holidays.
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