District Manager

Ally Waste Services LLC•Reno, NV

12d

About The Position

The District Manager owns the success of an assigned district by managing service delivery across a portfolio of apartment communities, leading Service Valets, and serving as the primary face of Ally Waste to property managers. The role combines field leadership and client relationship management, with significant daily time spent at properties working with teams and clients. The District Manager oversees nightly valet trash and recycling pickups, recruits and develops team members, inspects properties, supports new community launches, maintains operational records, and upholds safety policies. The position requires travel to properties within the district and to the inventory warehouse as needed. Employment may be contingent on successful background screening, motor vehicle record review, and drug testing, in accordance with applicable laws.

Requirements

Proven experience leading a team in a field operations, service, or facilities environment.
Strong communication skills and ability to build relationships with frontline workers and property management clients.
Highly organized and self-directed, with the ability to manage competing priorities across multiple sites while maintaining attention to detail.
Valid driver's license with a clean driving record.
Comfortable spending significant time in the field daily.

Nice To Haves

Experience in waste management, property management, facilities services, or a similarly distributed field operation.
Background in hourly workforce management, including recruiting, scheduling, and developing part-time staff.
Familiarity with CRM tools or operations management software.

Responsibilities

Oversee service delivery across the assigned district and ensure nightly valet trash and recycling pickups are completed correctly and on time.
Recruit, hire, onboard, and develop Service Valets.
Conduct regular property inspections to verify service quality and resident and valet compliance.
Provide on-call support to the team and communities as needed.
Build and maintain working relationships with property managers through regular site visits and prompt communication.
Identify and resolve service issues proactively.
Ensure daily delivery of valet reports to designated property staff.
Coach and develop team members, identify growth opportunities, and provide regular feedback.
Maintain accurate customer, associate, and operational records.
Support new community launches, including container distributions and onboarding coordination.
Drive to properties within the district and to the inventory warehouse as needed.
Uphold and promote safety policies and report incidents thoroughly and promptly.