District Manager

LOVESAC COMPANY • Phoenix, AZ

25d • $110,000 - $130,000 • Hybrid

About The Position

The District Manager is a strategic business leader responsible for driving sustained sales growth, developing high-performing teams, and delivering exceptional customer experiences across multiple locations. The role leads through Store Managers, using data, market insights, and customer trends to identify opportunities, address challenges, and improve performance. The District Manager balances strategic leadership with hands-on partnership, leads change with confidence and agility, develops future leaders, and fosters a people-first culture grounded in accountability, collaboration, and continuous improvement.

The position is hybrid and requires regular in-store presence, up to four days per week. It is based in the Phoenix area, requires travel throughout assigned markets of up to 75% of the time, and candidates must reside in the United States throughout employment.

Requirements

• At least 5 years of multi-unit retail leadership experience in a customer-centric, sales-driven environment.
• Ability to travel up to 75% of the time throughout assigned markets for store visits, new store openings, company meetings, leadership events, and other business initiatives.
• Ability to meet or exceed key performance indicators, goals, and deadlines and comply with company policies and procedures.
• Ability to work collaboratively and treat internal and external clients with dignity and respect.
• Must reside in the United States throughout employment.

Nice To Haves

• Bachelor's degree, or relevant experience demonstrating equivalent business and leadership expertise.
• Experience or aptitude aligned with Lovesac's stated values and competencies, including customer centricity, collaboration, sound decision-making, self-awareness, grit, and continuous learning.

Responsibilities

• Own district performance and develop and execute strategies that drive sales growth, profitability, customer acquisition, conversion, and long-term market success.
• Coach Store Managers to think strategically, lead customer-centric teams, and deliver strong business results while building ownership and accountability.
• Use business insights, customer trends, and market opportunities to identify risks, remove barriers, and accelerate performance.
• Drive execution of the selling process, quote management expectations, clienteling strategies, financing initiatives, and customer follow-up programs.
• Assess competitive trends and emerging opportunities and turn insights into actionable plans.
• Build, develop, and retain Store Managers who create high-performing, customer-focused teams.
• Lead district talent strategy, including recruiting, succession planning, leadership development, internal promotions, and readiness for new stores.
• Foster an inclusive, people-first culture in which Associates feel valued, supported, challenged, and inspired to grow.
• Coach through regular store visits, talent reviews, performance conversations, and development planning.
• Identify people opportunities and challenges early and partner with cross-functional teams on solutions that support a positive Associate experience.
• Strengthen the talent pipeline and employer brand through community outreach, networking, and relationship building.
• Ensure teams deliver a remarkable customer experience and use customer feedback to improve service and results.
• Drive consistent execution of operational standards, merchandising, inventory management, promotional initiatives, and company programs across the district.
• Partner with stakeholders on strategic initiatives, new store openings, business changes, process simplification, and efficiency improvements.
• Maintain accountability for compliance, safety, asset protection, inventory integrity, staffing, and policy adherence while modeling company values.
• Perform other reasonable duties requested by management.

Benefits

• Annual bonus program
• Inaugural grant equity award
• 401(k) matching contribution
• Financial wellness tools
• Medical insurance
• Dental insurance
• Vision insurance
• Health savings and flexible spending accounts
• Paid parental leave
• Life and AD&D insurance
• Short-term and long-term disability insurance
• Critical illness and accident insurance
• Employee assistance program
• Up to 160 hours of paid time off per fiscal calendar year, prorated from date of hire
• 8 paid company-recognized holidays
• Pet insurance
• Associate discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED