District Manager

Wendy's (Delight Restaurant Group)•Portsmouth, VA

18d•$65,000 - $75,000

About The Position

The District Manager manages daily district operations to achieve sales, profit, customer satisfaction, and human resource management objectives. The role ensures objectives are met within Company guidelines and ethical business practices, while creating and maintaining a “Delight Every Customer” environment. The Company states that it provides training and tools to support employee success.

Requirements

High school diploma required.
At least 18 years old.
Minimum of 5 years of restaurant operations experience in the restaurant industry, or an equivalent combination of education and experience.
Ability to learn and apply Company standard operating procedures and HR policies and procedures.
Experience with P&L analysis and corrective measures.
Demonstrated supervisory experience.
Demonstrated experience interviewing and identifying high-performing candidates.
Knowledge of applicable federal, state, and local employment laws.
Ability to execute training and development practices.
Demonstrated strong PC skills.
Ability to satisfactorily complete recommended training programs, such as Serve Safe and Phase Training.
Food Safety Certification.

Nice To Haves

College degree preferred.
Multi-unit restaurant management experience preferred.

Responsibilities

Ensure proper staffing levels and diversity of the management workforce; monitor crew and management labor availability; and maintain systems for recruiting, recognition, and retention of restaurant management.
Develop crew and management staffing plans, maintain management stability, and ensure timely performance feedback, performance management, and performance reviews.
Develop subordinates and provide restaurant management training and development using established systems and practices; achieve certified training restaurant goals.
Ensure food safety procedures comply with Company policies and health and sanitation regulations, and take corrective action as appropriate.
Plan and conduct working restaurant visits with restaurant management to improve Quality, Service, and Cleanliness across all day parts, monitor food product quality, and ensure customer experience standards are met.
Protect Wendy’s brand and Company assets by ensuring district compliance with Company policies and procedures; evaluate store performance using the Company inspection form and coach or retrain managers as needed.
Maximize sales against budget and prior year, monitor and execute national and local marketing programs, develop local restaurant marketing plans, and manage assigned restaurant requirements for new product rollouts and procedures.
Maximize profit against budget and prior year by reviewing restaurant budgets, monitoring food and labor costs, and using profit-and-loss statements to track results and implement corrective actions.
Apply knowledge of restaurant operations, budgeting, accounting, and administrative procedures to support sales growth, cost analysis, and profitability.
Perform other assigned or required job duties.