District Manager

MarketSource • East Point, GA

3d

About The Position

MarketSource is a sales acceleration company that designs and delivers managed sales and customer experience solutions for B2B and B2C companies. The District Manager is responsible for meeting and exceeding client field expectations and overseeing the effectiveness of client programs and client/customer satisfaction across an assigned territory. The role manages full-time and part-time employees and requires strong client service, talent selection and development, performance management, and coaching skills.

The District Manager oversees territory operations, builds relationships with clients and program leadership, supports communication and adoption of directives, and promotes employee engagement and satisfaction. The role also communicates and launches projects and initiatives, provides reports and program feedback, ensures staff training, and develops and executes plans to improve performance. It involves regular travel, stated as 75% or 2–3 weeks per month.

Requirements

• Proven record of accomplishment as a successful leader and multi-unit manager.
• Elevated level of business acumen.
• Ability to train and develop subordinates.
• Demonstrated leadership, motivational, and influencing skills.
• Ability to prioritize, organize, solve problems, and meet deadlines and goals.
• Ability to communicate effectively and provide follow-up.
• Ability to work in a team-oriented environment that is fair, open, and honest.
• Excellent written and oral communication and interpersonal skills.
• Ability to present to senior leaders and executives, as well as small and large groups.
• Integrity and ability to maintain confidentiality and personal credibility.
• Ability to address complex issues and develop innovative, practical solutions.
• Action- and detail-oriented; able to prioritize multiple tasks and work as a self-starter.
• Quick and strong decision-making skills.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Bachelor’s degree or equivalent work experience in lieu of a degree.
• At least 2 years of experience in an industry-related field.
• At least 3 years of experience in a management or leadership role.
• Ability to travel 75%, or 2–3 weeks per month.

Responsibilities

• Manage all aspects of program execution within the assigned territory.
• Establish and maintain critical relationships with client and program leadership.
• Promote strong relationships among the field team and program leadership to ensure communication continuity and adoption of directives.
• Support employee satisfaction through progressive employee engagement.
• Interview and hire high-quality full-time and part-time employees.
• Manage attrition using key performance indicators.
• Manage territory performance to achieve objectives.
• Collaborate with field leadership to achieve client and program objectives.
• Communicate and execute the launch of projects and initiatives.
• Participate in and deliver regular program leadership meetings.
• Provide regular reports to program leadership.
• Complete required training and ensure all employees in the territory remain fully trained.
• Provide feedback on performance metrics, develop plans for future progress, and ensure those plans are executed.
• Oversee the distribution, tracking, and retention of team resources.
• Gather intelligence through visit observations and synthesize findings into strategic recommendations.
• Directly coach and train managers and/or representatives within the territory.
• Oversee all operations within the assigned territory.

Benefits

• Medical, dental, and vision coverage
• 401(k)/Roth
• Basic and supplemental life and AD&D insurance
• Short- and long-term disability
• Health and dependent care spending accounts (HSA and DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time off/leave, including PTO, vacation, or sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager