District Manager

Public Storage • Columbia, SC

6d • $93,000 - $109,000

About The Position

Public Storage is seeking a District Manager to oversee a portfolio of multi-unit locations, lead teams, support operational excellence, and drive sales while delivering strong customer experiences. The role includes recruiting, motivating, coaching, and retaining customer-facing employees; managing facilities, maintenance, vendors, and cleaning standards; and ensuring operational standards and safety compliance. The District Manager also oversees delinquent tenant processes, including auctions, and uses analytics to identify trends and implement strategies that grow the business. The position requires occasional travel to other markets and the ability to relocate for future lateral or promotional opportunities. The schedule is Monday through Friday, with telephone availability on weekends and six work weekends per year during peak season.

Requirements

• Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in retail, service, hospitality, or a related industry.
• Proven track record of top-tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time-management skills.
• Proficiency in MS Office, including Excel, Word, PowerPoint, and Outlook.
• Passion for sales and customer service excellence.
• Ability to relocate for future lateral and promotional opportunities.
• Weekend availability by telephone.
• Available to work six weekends (Saturday or Sunday, not both) per year during peak season.
• Ability to travel occasionally to other markets for support.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Recruit, motivate, and retain customer-facing hourly front-line employees.
• Communicate effectively with the team and coach employees on customer service and sales strategies.
• Manage physical assets, including repair and maintenance systems and processes, vendor management, and cleaning standards.
• Oversee delinquent tenant processes, including auctions, and coach the team to reduce delinquency and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance.
• Provide customers with a welcoming, well-maintained environment through effective facility maintenance and vendor management.
• Address customer inquiries and concerns promptly and professionally.
• Use analytics to identify business trends and develop and implement strategies to capitalize on district opportunities.
• Communicate effectively with customers, colleagues, and team members.

Benefits

• First-year annual total compensation award opportunity of up to $109,000, including base pay, a guaranteed bonus paid quarterly, and restricted stock units.
• Second-year performance-based bonus potential increase to $20,000.
• Participation in the company stock program, including dividends paid quarterly.
• Internal promotional and career opportunities throughout the United States.
• Extensive training and coaching plans.
• Comprehensive group healthcare programs.
• 401(k) with generous employer match.
• Paid time off.
• Monday through Friday work schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed