District Manager

Alsco Uniforms•Pompano Beach, FL

13d

About The Position

The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient, high-quality service. The role reports directly to the Service Manager. The position oversees delivery and service routes, manages schedules and territory coverage, and leads route drivers and service team members. It also supports consistent customer service, resolves escalated concerns and operational challenges, and enforces company safety policies, applicable DOT regulations, and operating procedures. The role involves frequent travel within the branch area to customer sites, driving on public roads, and working in customer locations and loading areas at an industrial laundry facility, Service Center, or depot. Physical demands include sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 pounds, standing, walking, writing, speaking, and hearing. The employee must also recognize product colors, sizes, and types and accurately count, add, and subtract.

Requirements

At least 3 years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
At least 1 year of direct leadership or supervisory experience.
Strong communication, customer service, and conflict resolution skills.
Valid driver's license and a driving record free of chargeable accidents, speeding, safety, or other violations.
Must be at least 21 years old.

Responsibilities

Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
Lead, coach, and develop route drivers and service team members to drive performance and accountability.
Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
Promote and enforce company safety policies, applicable DOT regulations, and operational procedures.