District Manager

PLS•Tulsa, OK
•Onsite

About The Position

District Managers provide leadership to ensure assigned stores deliver outstanding customer service, meet operating objectives, sales and financial goals, and follow company policies and procedures. They motivate and train store team members and develop qualified replacements for positions created through expansion or turnover. The role regularly travels to stores and involves overseeing multiple locations.

Requirements

  • At least three years of multi-unit management experience in industries such as hospitality, financial services, retail, or restaurants.
  • Ability, willingness, and comfort engaging with customers.
  • Ability to develop positive relationships with internal and external customers.
  • Strong desire to exceed corporate initiatives and inspire excellence in a team.
  • Superior verbal, written, and presentation skills.
  • High-energy, collaborative leadership expertise.
  • Professional appearance and demeanor.
  • Honesty and integrity.
  • Competence in Microsoft Office and Excel.
  • A vehicle, valid driver's license, and current proof of insurance.
  • Ability to stand for extended periods.
  • Ability to lift up to 15 lbs. with little assistance.
  • Ability to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels.
  • Ability to adapt to change, manage several projects at once, and handle frequent interruptions to meet customer needs and requests.
  • Ability to travel to stores regularly.

Nice To Haves

  • English/Spanish bilingual.

Responsibilities

  • Maintain exemplary customer service within the district and community.
  • Develop and execute plans to improve store and area performance as needed.
  • Recruit, develop, and motivate Store Managers who exceed internal and external customer expectations.
  • Ensure the company's cash security policies and procedures are followed.
  • Create special business relationships with customers to encourage repeat business.
  • Establish a strong customer service culture.
  • Analyze financial statements and trends to increase and maximize sales.
  • Develop strategies to increase market share and store revenues.
  • Control labor hours, cash, store audits, and shrinkage.
  • Perform complete and thorough district reviews of each store consistently and frequently to ensure compliance with company policies and procedures, including cash security and compliance policies.
  • Perform additional duties as assigned by management.

Benefits

  • Medical, dental, and vision benefits for eligible team members.
  • 401(k) for eligible team members.
  • Vacation for eligible team members.
  • Opportunities for advancement.
  • Ongoing training.
  • Bonus eligible.
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