District Manager

EPIC Health System LLC•Houston, TX

10d

About The Position

The District Manager leads operational excellence and continuous improvement across multiple care teams and EPIC locations. The role oversees teams and service lines, develops staff, drives financial performance, and promotes patient-centered care and effective issue resolution. The District Manager also leads projects, monitors performance metrics, and supports a collaborative, accountable, and mission-driven workplace. The position is based in Houston, Texas (77036), and requires a background check.

Requirements

At least 5 years of healthcare leadership experience.
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
Proficiency with Electronic Health Records (EHR), Microsoft Office Suite, and other operational systems.
Excellent written, verbal, and presentation skills, with the ability to connect with diverse audiences.
Ability to set goals, hold teams accountable, and drive measurable results.
Adaptability in dynamic environments and ability to use mistakes as opportunities for coaching and growth.
Innovative approach and willingness to adjust when improvement opportunities arise.

Nice To Haves

Healthcare leadership experience in a fast-paced, high-growth environment.
Experience overseeing multi-site operations, healthcare service lines, or care management programs.
Spanish or Mandarin language skills; bilingual Spanish or Mandarin is highly preferred.

Responsibilities

Mentor, train, and develop staff across various service lines.
Build a culture of collaboration, accountability, and growth through coaching and team-building.
Lead recruitment and retention strategies.
Oversee and improve processes for Chronic Care Management, Value-Based Care, Remote Patient Monitoring, Pharmacy, Integrated Care, and Specialty Services.
Coordinate communication between departments to support seamless care delivery and service throughout the patient journey.
Manage teams across EPIC locations and ensure sites operate efficiently and effectively.
Define, manage, and sustain service lines to meet financial goals and ensure profitability.
Lead agile project management initiatives to implement solutions and drive measurable outcomes.
Develop and monitor key performance metrics to align teams with organizational goals.
Promote patient-first service, including prompt, respectful, and effective resolution of issues.
Advocate for patients and foster empathy and active listening.
Provide support wherever needed as part of a team-oriented workplace.