District Manager

Wendy's (Delight Restaurant Group)•Norfolk, NY

18d•$65,000 - $75,000

About The Position

The District Manager oversees daily district operations to achieve sales, profit, customer satisfaction, and human resource management objectives. The role ensures that objectives are met while following Company guidelines and ethical business practices, and creates and maintains an environment focused on delighting every customer. The Company states that it provides training and tools to support employee success.

Requirements

High school diploma required.
At least 18 years old.
Minimum of 5 years of restaurant operations experience in the restaurant industry, or an equivalent combination of education and experience.
Ability to learn and apply Company standard operating procedures and human resources policies and procedures.
Experience with profit-and-loss analysis and corrective measures.
Demonstrated supervisory experience.
Experience interviewing candidates and identifying high performers.
Knowledge of applicable federal, state, and local employment laws.
Ability to execute training and development practices.
Demonstrated strong PC skills.
Ability to satisfactorily complete recommended training programs such as Serve Safe and Phase Training.
Food safety certification.

Nice To Haves

College degree.
Multi-unit restaurant management experience.

Responsibilities

Ensure appropriate staffing levels and workforce diversity, monitor crew and management labor availability, and maintain recruiting, recognition, and retention systems for restaurant management.
Develop crew and management staffing plans and ensure timely performance feedback, performance management, and performance reviews.
Develop subordinates and support their advancement; provide restaurant management training and development and achieve certified training restaurant goals.
Ensure food safety procedures comply with Company policies and health and sanitation regulations, taking corrective action when appropriate.
Conduct working restaurant visits with restaurant management to improve quality, service, and cleanliness across all day parts, monitor food quality, and implement corrective action to meet customer service standards.
Protect the Wendy's brand and Company assets by ensuring district compliance with policies and procedures; evaluate store performance using Company inspection forms and coach or retrain managers as required.
Maximize sales against budget and prior year, monitor and execute national and local marketing programs, develop local restaurant marketing plans, and manage assigned requirements for new product rollouts and procedures.
Maximize profit against budget and prior year by reviewing restaurant budgets, monitoring food and labor costs, and using profit-and-loss statements to track results and determine corrective actions.
Apply knowledge of restaurant operations, budgeting, accounting, and administrative procedures to support sales growth, cost analysis, and profitability.
Perform other duties as assigned or required.