District Manager

The Proffessional Group•Detroit, MI

About The Position

Oversee janitorial operations and administrative activities in multiple accounts. Ensure that quality control measures are in place to maintain high levels of service with customer specifications/contract requirements. Maintain regular communication with managers/supervisors and customers. Prepare account budgets and ensure that accounts remain profitable.

Requirements

  • Bachelor’s degree in business. Will consider experience in lieu of educational requirements.
  • 5 years’ experience in janitorial services or service equivalent in managerial capacity.
  • Excellent organizational, customer service and management skills
  • Must have a valid Driver’s License.
  • Strong oral and written communication skills.
  • Strong accounting skills.
  • Strong computer skills, Excel, Word and Google Email

Responsibilities

  • Lead, manage and direct the operations of all assigned cleaning staff and supervision in multiple accounts.
  • Responsible for the overall direction, coordination and evaluation of staff and management. Carry out management responsibilities in accordance with Company policies.
  • Ensure that all managers’ paperwork and reports are submitted timely and accurately.
  • Participate in regularly scheduled safety audits, risk assessments, inspections, and meetings to determine the effectiveness of safety and accident prevention activities, and to ensure compliance with all applicable safety directives.
  • Conducts regulatory and safety awareness training.
  • Oversee and direct assigned staff for performance reviews, new hires and terminations. Perform Corrective disciplinary action and positive reinforcement as needed with assigned staff.
  • Promote and exhibit Company culture and values.
  • Maintain daily communication with management and supervisory staff to resolve issues or problems. Investigate employee incidents and accidents.
  • Ensure that customer cleaning specifications are followed.
  • Meet with customers regularly to ensure satisfaction.
  • Ability to accept and manage multiple accounts as assignments may change.
  • Other duties as assigned by Operations Managers.
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