District Manager

Public Storage • Baltimore, MD

21d • $100,000 - $116,000

About The Position

Public Storage is seeking a District Manager to lead a portfolio of multi-unit self-storage locations. The role focuses on operational excellence, strong customer experiences, sales growth, and developing effective teams while executing company strategies. The District Manager oversees employees, facility operations, customer concerns, vendor relationships, maintenance, delinquency processes, and business performance across the district.

The role offers an annual compensation range of $100,000–$116,000. The company describes a first-year total compensation opportunity of up to $116,000, including base pay, a guaranteed quarterly bonus, and restricted stock units. A second-year performance-based bonus may increase to $20,000. The position includes a Monday-through-Friday schedule, with six weekend workdays per year during peak season, and occasional travel to other markets. Relocation ability is important for future lateral and promotional opportunities.

Requirements

• Demonstrated leadership building, developing, and retaining high-performing teams of non-exempt employees in retail, service, hospitality, or a related industry.
• Proven track record of top-tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time-management skills.
• Proficiency in MS Office, including Excel, Word, PowerPoint, and Outlook.
• Passion for sales and customer service excellence.
• Ability to relocate for future lateral and promotional opportunities.
• Availability to work six weekend days per year during peak season; each workday will be Saturday or Sunday, not both.
• Ability to travel occasionally to other markets for support.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Recruit, motivate, and retain customer-facing hourly employees.
• Communicate effectively with the team and coach employees on customer service and sales strategies.
• Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards.
• Oversee delinquent tenant processes, including auctions, and coach the team to reduce delinquency and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance.
• Provide customers with a welcoming, well-maintained environment through effective facility maintenance and vendor management.
• Address customer inquiries and concerns promptly and professionally.
• Use analytics to identify trends and develop and implement strategies to capitalize on district opportunities.
• Communicate effectively with customers, colleagues, and team members.
• Manage operational audits and payroll budgets.

Benefits

• First-year annual total compensation opportunity up to $116,000, including base pay, guaranteed quarterly bonus, and restricted stock units.
• Second-year performance-based bonus potential of up to $20,000.
• Participation in the company stock program, including quarterly dividends.
• Internal promotional and career opportunities throughout the United States.
• Extensive training and coaching plans.
• Comprehensive group healthcare programs.
• 401(k) with generous employer match.
• Paid time off.
• Monday-through-Friday work schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed