District Manager

Public Storage • Denver, CO

2d • $105,000 - $121,000

About The Position

Public Storage is seeking a District Manager to lead a portfolio of multi-unit locations, drive operational excellence and sales, and deliver outstanding customer experiences. The role includes recruiting, motivating, developing, and retaining customer-facing hourly employees; coaching teams on customer service and sales; managing facilities, maintenance processes, vendors, cleaning standards, delinquency processes, and auctions; and conducting monthly property audits to support operational and safety compliance. The District Manager uses analytics to identify trends and opportunities, implements strategies to grow the business, and communicates effectively with customers, colleagues, and team members.

The position has a Monday-through-Friday schedule, with six work weekends per year during peak season and weekend telephone availability. Occasional travel to other markets is required. Ability to relocate in the future is important for lateral and promotional growth opportunities.

Requirements

• Demonstrated leadership building, developing, and retaining high-performing teams of non-exempt employees in retail, service, hospitality, or a related industry.
• Proven track record of top-tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time-management skills.
• Proficiency in MS Office, including Excel, Word, PowerPoint, and Outlook.
• Passion for sales and customer service excellence.
• Ability to relocate in the future for lateral and promotional opportunities.
• Weekend telephone availability.
• Ability to work six weekends (Saturday or Sunday, not both) per year during peak season.
• Ability to travel occasionally to other markets for support.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Recruit, motivate, and retain customer-facing hourly employees.
• Communicate effectively with the team and coach employees on customer service and sales strategies.
• Manage physical assets, repair and maintenance systems, vendors, and cleaning standards.
• Oversee delinquent tenant processes, including auctions, and coach the team to reduce delinquency and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance.
• Provide customers with a welcoming, well-maintained environment through effective facility maintenance and vendor management.
• Address customer inquiries and concerns promptly and professionally.
• Use analytics to identify trends and develop and implement strategies to capitalize on district opportunities.
• Communicate effectively with customers, colleagues, and team members.

Benefits

• $121,000 first-year annual total compensation award opportunity, including base compensation, guaranteed quarterly bonus, and restricted stock units.
• Second-year performance-based bonus potential increase to $20,000.
• Participation in the company stock program, including dividends paid quarterly.
• Internal promotional and career opportunities throughout the United States.
• Extensive training and coaching plans.
• Comprehensive group healthcare programs.
• 401(k) with generous employer match.
• Paid time off.
• Monday-through-Friday work schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed