District Manager

AMH•Charlotte, NC

3d•$100,553 - $125,668

About The Position

The District Manager oversees the daily operations of an assigned residential property portfolio within a geographic market and drives portfolio profitability in alignment with company goals. In major markets, the role may act as the corporate broker of record for the state where the portfolio is located. The District Manager mentors, trains, and supports the local district team and coordinates local support departments—including Property Operations, Leasing, and New Development—to carry out the district’s strategic vision. The role uses market knowledge and analysis to grow rental revenue, maintain occupancy, assess portfolio assets, and recommend acquisitions, dispositions, or improvements. It oversees day-to-day property operations, team performance, financial results, resident retention, and the resolution of sensitive property and customer matters.

Requirements

Bachelor’s degree in real estate, finance, business management, or equivalent.
At least five years of general management experience with full profit-and-loss responsibility, including management of eight or more direct reports.
At least five years of directly related, progressively responsible experience in an operational or related role.
State Real Estate License required within 60 days of the start date.
Valid driver’s license.
Excellent verbal and written communication, planning, budgeting, financial analysis, and organizational skills.
Strong leadership, employee development, relationship management, negotiation, conflict resolution, and problem-solving skills.
Ability to meet multiple deadlines, implement process improvements, and exercise discretion and independent judgment.
Ability to work in a team environment, pay close attention to detail, adapt to change, and learn and use systems, processes, and technologies.

Nice To Haves

Experience in Property Operations, Real Estate, or Property Management is preferred.
Experience with property management software is a plus.

Responsibilities

Execute the strategic vision for the district and improve profitability through market analysis, rental growth, and strong occupancy.
Assess portfolio assets for quality, marketability, performance, and fit; recommend acquisitions and dispositions to improve portfolio performance.
Oversee the district team, managing, training, and coaching employees and providing constructive feedback to support development.
Monitor rent collection, customer service, tenant turns, occupied maintenance, expenses, leasing activities, and HOA compliance; engage team members and support partners as needed to meet goals.
Ensure properties meet quality standards and recommend revenue-enhancing improvements or disposition of properties.
Analyze monthly financials, improve profitability, adhere to company budgets, recommend actions to regional management, and help implement new processes.
Handle special-case properties involving evictions, escalated customer service issues, disposition considerations, and potential legal issues.
Implement resident retention programs, evaluate their efficiency, and recommend improvements.