District Manager

Public Storage • Naples, FL

21d • $93,000 - $109,000

About The Position

Public Storage is seeking a District Manager to manage a portfolio of multi-unit self-storage locations. The role focuses on operational excellence, sales, customer experience, and developing an effective team while implementing company strategies. The District Manager leads customer-facing employees, maintains facility assets and operating standards, oversees delinquent-tenant processes, and uses analytics to identify business opportunities. The position requires occasional travel to other markets, weekend telephone availability, and six work weekends per year during peak season. The schedule is Monday through Friday outside of those required peak-season weekends.

Requirements

• Demonstrated leadership building, developing, and retaining high-performing teams of non-exempt employees in retail, service, hospitality, or a related industry.
• Proven track record of top-tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time-management skills.
• Proficiency in MS Office, including Excel, Word, PowerPoint, and Outlook.
• Passion for sales and customer service excellence.
• Ability to relocate for lateral and promotional opportunities.
• Availability by telephone on weekends.
• Ability to work six weekends (Saturday or Sunday, not both) per year during peak season.
• Ability to travel occasionally to other markets for support.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Recruit, motivate, and retain customer-facing hourly employees.
• Communicate effectively with the team and coach employees on customer service and sales strategies.
• Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards.
• Oversee delinquent-tenant processes, including auctions, and coach the team to reduce delinquency and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance.
• Provide customers with a welcoming, well-maintained environment through effective facility maintenance and vendor management.
• Address customer inquiries and concerns promptly and professionally.
• Use analytics to identify district trends and develop and implement strategies to capitalize on business opportunities.
• Communicate effectively with customers, colleagues, and team members.

Benefits

• First-year annual total compensation opportunity of up to $109,000, including base compensation, guaranteed quarterly bonus, and restricted stock units.
• Second-year performance-based bonus potential of up to $20,000.
• Participation in the company stock program, including quarterly dividends.
• Internal promotional and career opportunities throughout the United States.
• Extensive training and coaching plans.
• Comprehensive group healthcare programs.
• 401(k) with generous employer match.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed