District Manager

Lovesac Company • Denver, CO

12d • Hybrid

About The Position

Lovesac is seeking a strategic, multi-unit business leader to oversee district performance and create exceptional customer experiences across multiple store locations. The District Manager develops high-performing Store Managers and teams, drives sustained sales growth, and uses business data, market insights, and customer trends to identify opportunities and improve results. The role balances strategic leadership with hands-on partnership and supports new store openings, leadership development, and company initiatives in a fast-paced, evolving environment.

This is a hybrid position requiring regular in-store presence, up to four days per week. The role requires travel up to 75% throughout assigned markets. Candidates must reside in the United States throughout employment. Lovesac’s culture emphasizes Top Ambition, collaboration, conscious operations, continuous learning, customer focus, and a people-first approach.

Requirements

• At least 5 years of multi-unit retail leadership experience in a customer-centric, sales-driven environment.
• Ability to travel up to 75% throughout assigned markets for store visits, new store openings, company meetings, leadership events, and other business initiatives.
• Ability to meet or exceed key performance indicators, goals, and deadlines.
• Must comply with company policies and procedures and work collaboratively while treating internal and external clients with dignity and respect.
• Must reside in the United States throughout employment.

Nice To Haves

• Bachelor’s degree, or relevant experience demonstrating equivalent business and leadership expertise.
• Experience exemplifying Lovesac’s values and demonstrating customer centricity, results orientation, effective collaboration, sound decision-making, and self-awareness.

Responsibilities

• Own district performance and develop strategies to drive sales growth, profitability, customer acquisition, conversion, and long-term market success.
• Coach Store Managers to lead strategically, build customer-centric teams, take ownership, and achieve business results.
• Use business insights, customer trends, market opportunities, and competitive information to identify risks, remove barriers, and improve performance.
• Drive execution of the company’s selling process, quote management, clienteling, financing initiatives, and customer follow-up programs.
• Build, develop, and retain Store Managers and high-performing teams across the district.
• Lead district talent strategy, including recruiting, succession planning, leadership development, internal promotions, and readiness for new stores.
• Foster an inclusive, people-first culture in which Associates feel valued, supported, challenged, and encouraged to grow.
• Coach through store visits, talent reviews, performance conversations, and development planning.
• Identify people-related opportunities and challenges and partner with cross-functional teams to address them.
• Build the talent pipeline and employer brand through community outreach, networking, and relationship building.
• Ensure teams deliver a remarkable customer experience and use customer feedback to improve service and results.
• Drive consistent execution of operational standards, merchandising, inventory management, promotional initiatives, and company programs.
• Partner with stakeholders on strategic initiatives, new store openings, business changes, and process improvement.
• Maintain accountability for compliance, safety, asset protection, inventory integrity, staffing, and policy adherence while modeling company values.
• Perform other reasonable duties as requested by management.

Benefits

• Annual Bonus Program
• Inaugural Grant Equity Award
• 401(k) matching contribution
• Financial wellness tools
• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account and Flexible Spending Account options
• Paid parental leave
• Life and AD&D insurance
• Short- and long-term disability insurance
• Critical illness and accident insurance
• Employee Assistance Program
• Up to 160 hours of paid time off within the fiscal calendar year, prorated from date of hire
• Eight paid company-recognized holidays
• Pet insurance
• Associate discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager