District Manager

Alsco•Columbia, SC

About The Position

The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient, high-quality service. The position reports directly to the Service Manager and pays $60,000 per year, plus quarterly and annual bonuses. The role involves managing delivery and service routes, schedules, territory coverage, and workload distribution; leading and developing route drivers and service team members; resolving escalated customer and service issues; and ensuring compliance with company safety policies, applicable DOT regulations, and operational procedures. Work includes frequent travel within the branch area to customer sites and operating vehicles on public roads, as well as working at customer locations and in loading areas of an industrial laundry facility, Service Center, or depot. Employment is contingent upon successful completion of background and safety-sensitive drug screening. Alsco Uniforms is an equal opportunity employer and provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

Requirements

At least 3 years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
At least 1 year of direct leadership or supervisory experience.
Strong communication, customer service, and conflict resolution skills.
Valid driving license and a driving record free of chargeable accidents, speeding, safety, or other violations.
Must be at least 21 years old.
Ability to recognize colors, sizes, and types of products and to count, add, and subtract accurately.
Ability to meet the stated physical demands, including lifting up to 75 lbs.

Responsibilities

Oversee daily execution of delivery and service routes to ensure accurate and efficient customer service.
Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
Lead, coach, and develop route drivers and service team members to drive performance and accountability.
Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
Promote and enforce company safety policies, applicable DOT regulations, and operational procedures.