District Manager

Public Storage • Colorado Springs, CO

6d • $105,000 - $121,000

About The Position

Public Storage is seeking a District Manager to lead a portfolio of multiple self-storage locations, drive operational excellence and sales, and deliver remarkable customer experiences. The role focuses on developing an effective team, executing company strategies, managing property operations and assets, and using analytics to identify business opportunities. The District Manager serves as a brand ambassador and works to maintain customer retention and operational standards across the district.

Requirements

• Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in retail, service, hospitality, or a related industry.
• Proven track record of top-tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time-management skills.
• Proficiency in MS Office, including Excel, Word, PowerPoint, and Outlook.
• Passion for sales and customer service excellence.
• Ability to relocate for lateral and promotional opportunities.
• Weekend availability by telephone.
• Ability to work five Saturdays per year during peak season.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Recruit, motivate, and retain customer-facing employees.
• Communicate effectively with the team and coach employees on customer service and sales strategies.
• Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards.
• Oversee delinquent tenant processes, including auctions, and coach the team to reduce delinquency and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance.
• Provide customers with a welcoming, well-maintained environment through effective facility maintenance and vendor management.
• Address customer inquiries and concerns promptly and professionally.
• Use analytics to identify trends and develop and implement strategies to capitalize on business opportunities in the district.
• Communicate effectively with customers, colleagues, and team members.

Benefits

• First-year annual total compensation opportunity of up to $121,000, including base compensation, guaranteed quarterly bonus, and restricted stock units.
• Second-year performance-based bonus potential of up to $20,000.
• Participation in the company stock program, including quarterly dividends.
• Internal promotional and career opportunities throughout the United States.
• Extensive training and coaching plans.
• Comprehensive group healthcare programs.
• 401(k) with generous employer match.
• Paid time off.
• Monday through Friday work schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed